Trade Development Representative (TDR) - Kisumu East

This role is for a Trade Development Representative (TDR) reporting to the Area Sales Manager for our client, a leading telecommunications provider in the Kisumu East area. The core objective of this position is to focus on channel visitations to drive retailer awareness and turnover concerning SIMs and Float, while ensuring excellent visibility and merchandising standards are maintained at the point of purchase for SSOs (Sales Service Outlets) and T-Kash agents.

Key Responsibilities

• SSO & Agent Recruitment & Mapping: Effectively manage the identification and recruitment of Agents, targeting mobile money outlets and high traffic retail stores.
• Call Rate: Visit SSOs & Agents regularly using agreed route plans (beat plans).
• Training and Delivery of Business Tools: Provide all requisite tools for transactions at SSO & agent outlets and train SSOs and TKash Agents on processes.
• AML Training and Testing: Train agents on Anti-Money Laundering (AML) and SSOs on Know Your Customer (KYC) processes in relation to SIM registration (SIMREG).
• Float and Stock Cover and Sales: Monitor and effectively enforce the 1.5x stock rule for agents and ensure SSOs have adequate stock of SIMs for new registration and activations.
• Merchandising: Develop and maintain merchandising standards by making merchandising materials available at SSOs and Agent outlets.

Qualifications and Experience

Academic and Professional:

• Diploma or Bachelor’s Degree in Business, Marketing or related field.

Experience:

• At least 1 year experience in a sales and distribution role in an FMCG (Fast-Moving Consumer Goods) or Telcos environment.

Competencies:

• Customer focus
• Influencing and negotiation skills
• Networking and building partnerships
• Analytical thinking