Hospitality and TourismFull-TimeMid-level(3-5 yrs)
Job Description
Gap Recruitment Services Limited is a leading recruitment firm in Kenya. We are seeking a dedicated and experienced Restaurant Manager for our client in Mombasa. The successful candidate will be responsible for overseeing the daily operations of the restaurant, ensuring high service standards, and driving revenue growth. This role involves supervising staff, maintaining excellent customer service, and managing inventory and costs efficiently.
Key Responsibilities
Oversee the day-to-day operations of the restaurant, ensuring efficiency and high service standards.
Drive revenue growth and profitability, with clear monthly sales targets.
Manage and supervise staff, ensuring strong team performance and accountability.
Instill a culture of excellent customer service and guest satisfaction across all teams.
Monitor and control inventory, stock levels, and cost management systems.
Ensure smooth coordination of food & beverage service, events, and conferences.
Maintain high standards of cleanliness, hygiene, and compliance with health regulations.
Develop and implement sales and marketing initiatives to increase footfall and repeat business.
Handle customer feedback and resolve issues promptly and professionally.
Prepare operational and financial reports for management review.
Minimum Requirements
Diploma or Degree in Hospitality Management or related field.
KCSE minimum grade of C+ and above.
Minimum 3 years' experience managing a busy restaurant, preferably serving a diverse/local clientele.
Proven ability to drive sales and manage restaurant profitability.
Strong leadership and staff management skills.
Experience in inventory control and cost management.
Ability to work independently with minimal supervision.
Excellent communication, interpersonal, and problem-solving skills.
Key Competencies
Strong business acumen and commercial awareness.
Customer-centric mindset.
High level of organization and attention to detail.
Leadership and team development.
Results-driven with a focus on performance.
How to Apply
Interested and qualified candidates should apply online via the Gap Recruitment Services Limited application portal on careers-page.com by April 24, 2026.
