Learning Training and Development Officer

Responsibilities

Learning & Development Delivery

• Support implementation of approved Training Needs Analysis (TNA) through data collection and coordination with line managers.
• Coordinate and support delivery of approved training programmes, workshops, and development initiatives.
• Facilitate selected training sessions (in-person or virtual) using approved materials.
• Support execution of onboarding programmes for new employees.

Training Coordination & Administration

• Coordinate training logistics including scheduling, venues, attendance, materials, and vendor liaison.
• Support delivery and documentation of statutory and compliance training.
• Maintain accurate training attendance records, certifications, and evaluation reports.

Systems, Records & Reporting

• Maintain and update the Learning Management System (LMS) and training databases.
• Compile training feedback and basic effectiveness reports for review by the Manager.
• Support preparation of training documentation for audits and governance reviews.

Talent Development Support

• Support implementation and tracking of Individual Development Plans (IDPs).
• Assist with approved development initiatives such as graduate or early-career programmes.
• Provide coordination support during talent reviews and development forums as required.

Requirements

• Bachelor’s degree in Human Resources, Education, or a related field.
• 3–5 years’ experience in Learning & Development, training coordination, or a similar HR role.
• Certification in Training, Facilitation, or Instructional Design (e.g. CIPD, ATD) is an added advantage.

Key Skills & Competencies

• Strong coordination and organisational skills
• Training facilitation and administrative capability
• Attention to detail and documentation accuracy
• Effective communication and stakeholder engagement
• Customer-focused and solution-oriented
• Proficiency in MS Office and Learning systems