Graduate Take-off Program - Second Level Support Intern
Nairobi
Posted 23 April, 2026
Deadline 07 May, 2026
0
Customer ServiceInternshipEntry-level(0-1 yr)
Job Description
About the Role
InEvent is launching a one-year Graduate Take-Off Program open to recent graduates from all around the world. The program aims to provide candidates with practical training and skill development opportunities needed to identify potential areas of strength and establish a professional foothold. You gain hands-on experience and develop skills that are in demand in the job market while also contributing to the overall goal of our company. The fantastic part of this is that you get paid while learning and developing these skills!
The program will run for 40 hours per week during the course of the year and will be fully remote. At the end of the program, you could get the opportunity to work on a full-time basis with us at InEvent.
Key Responsibilities
Organize and manage issue reports.
Communicate with customers via chat and emails regarding technical matters (bugs, etc.).
Maintain open communication with the Product team to keep up with the resolution process.
Support the Customer Success team with queries and issues.
Constantly learn about InEvent platform updates to ensure technical support coherence.
Requirements
Speak fluent English.
Are within the ages of 18 - 25.
Have an undergraduate degree or will be graduating soon.
Can multitask and balance working for 40 hours per week without interruptions.
Are resilient with a positive can-do attitude.
Understand the need to #keeplearning.
Own a personal computer and a stable internet connection.
Ideal Profile
Fluent English skills.
Intermediate Google Sheets knowledge.
Experience in a tech company or startup.
Experience in customer support or success is highly desirable.
Knowledge of API integrations.
Graduation in Computer Engineering is a differential.
Additional Benefits
10 days allocated PTO.
Birthday gifts.
Happy hour celebrations.
Participate in team challenges and win fantastic prizes.
Grow your professional network.
How to Apply
Interested and qualified candidates should apply online via the hiring platform at ineventapp.hire.trakstar.com. Please ensure you have a personal computer and stable internet connection as they are required for the role.
How to Apply
Qualified candidates should apply directly on the InEvent hiring portal at https://ineventapp.hire.trakstar.com. Ensure you meet the technical requirements (personal computer and stable internet) before submitting your application.
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