Graduate Take-off Program - Knowledge Specialist Intern
Nairobi
Posted 23 April, 2026
Deadline 07 May, 2026
$61,136 - $61,136 KES
Customer ServiceInternshipEntry-level(0-1 yr)
Job Description
About the Role
InEvent is launching a one-year Graduate Take-Off Program open to recent graduates from all around the world. The program aims to provide candidates with practical training and skill development opportunities needed to identify potential areas of strength and establish a professional foothold. You gain hands-on experience and develop skills that are in demand in the job market while also contributing to the overall goal of our company. This is a paid opportunity running for 40 hours per week and is fully remote. At the end of the program, you could get the opportunity to work on a full-time basis with us at InEvent.
Key Responsibilities
Organize and manage issue reports.
Communicate with customers via chat and emails regarding technical matters such as bugs and platform issues.
Maintain open communication with the Product team to keep up with the resolution process.
Support Customer Success team with queries and issues.
Constantly learn about InEvent platform updates to ensure technical support coherence.
Requirements
Speak fluent English.
Are within the ages of 18 - 25.
Have an undergraduate degree or will be graduating soon.
Can multitask and balance working for 40 hours per week without interruptions.
Are resilient with a positive can-do attitude.
Understand the need to #keeplearning.
Own a personal computer and a stable internet connection.
Ideal Profile
Fluent English.
Intermediate Google Sheets knowledge.
Experience in a tech company or startup.
Experience in customer support or success is highly desirable.
Knowledge with API integrations.
Graduation in Computer Engineering is a differential.
Additional Benefits
10 days allocated PTO.
Birthday gifts.
Happy hour celebrations.
Team challenges and prizes.
Professional networking opportunities.
How to Apply
Interested and qualified candidates should apply online by visiting the application portal at https://www.myjobmag.co.ke/apply-now/1210510. Note that candidates are required to own a personal computer and have a stable internet connection.
How to Apply
Interested and qualified candidates should apply online by visiting https://www.myjobmag.co.ke/apply-now/1210510 which redirects to the InEvent application portal on ineventapp.hire.trakstar.com. Ensure you have a personal computer and stable internet connection as these are requirements for the role.
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