Graduate Take-off Program - Knowledge Specialist Intern
Nairobi
Posted 22 April, 2026
Deadline 06 May, 2026
0
Customer ServiceInternshipEntry-level(0-1 yr)
Job Description
At InEvent, we are passionate about live events and broadcasting technologies. We are building the most powerful and versatile platform for professional events, meetings and live streams. We are launching a one-year Graduate Take-Off Program open to recent graduates from all around the world. The program aims to provide candidates with practical training and skill development opportunities needed to identify potential areas of strength and establish a professional foothold. You gain hands-on experience and develop skills that are in demand in the job market while also contributing to the overall goal of our company. The program will run for 40 hours per week during the course of the year and will be fully remote. At the end of the program, you could get the opportunity to work on a full-time basis with us at InEvent.
Key Responsibilities
Organize and manage issue reports.
Communicate with customers via chat and emails regarding technical matters (bugs, etc.).
Maintain open communication with the Product team to keep up with the resolution process.
Support Customer Success team with queries and issues.
Constantly learn about the InEvent platform updates to ensure technical support coherence.
Requirements and Qualifications
Speak fluent English.
Are within the ages of 18 - 25.
Have an undergraduate degree or will be graduating soon.
Can multitask and balance working for 40 hours per week without interruptions.
Are resilient with a positive can-do attitude.
Understand the need to #keeplearning.
Own a personal computer and a stable internet connection.
Ideal Profile
Fluent English proficiency.
Intermediate Google Sheets knowledge.
Experience in a tech company or startup.
Experience in customer support or success is highly desirable.
Knowledge with API integrations.
Graduation in Computer Engineering is a differential.
Benefits
Paid learning and skill development.
10 days allocated PTO.
Birthday gifts.
Join our happy hour celebrations.
Participate in team challenges and win fantastic prizes.
Grow your professional network.
How to Apply
Interested and qualified candidates should go to InEvent on ineventapp.hire.trakstar.com to apply. Note that candidates are required to own a personal computer and have a stable internet connection.
How to Apply
Interested and qualified candidates should submit their application through the company's recruitment portal. Please use the following link to access the application page: Apply via InEvent Hiring Portal
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