Maersk Line is the world’s largest container shipping company, known for reliable, flexible and eco-efficient services. We operate 610 container vessels and provide ocean transportation in all parts of the world. As a Customer Solutions Partner, you will play a pivotal role in translating customer needs into value propositions and driving sales effectiveness.
Key Responsibilities
Develop & Design Solutions
- Translate customer and vertical needs into actionable value propositions, including monetary value to customers.
- Identify cross-vertical opportunities and bundle relevant products.
- Provide customer insights to product teams and support sales in uncovering customer pain points.
- Lead and coordinate strategic initiatives across functions.
- Gather customer requirements and ensure clear internal translation.
- Facilitate business case creation and financial projections with Solution Engineers.
Drive Sales Effectiveness & Execution
- Improve win rate through structured sales processes.
- Manage solution opportunities and hand over to implementation.
- Engage experts and stakeholders to enhance buying experience.
- Ensure timely, high-quality customer responses.
- Communicate progress and opportunities for improvements to senior leadership.
- Drive cross-functional and cross-Area collaboration within and outside the OMEB process.
Scale, Institutionalize & Enable
- Bundle and scale global/local solutions – bringing in local product and customer knowledge where relevant.
- Promote adoption of scalable solutions.
- Build and share a repository of best practices and use cases.
- Coach sales teams on L&S selling and solution processes.
- Contribute to the solutions community through cross-functional learning and community building.
Who We Are Looking For
- Relevant bachelor’s degree in supply chain management/logistics/supply chain or maritime studies.
- Minimum 5 years’ experience in end-to-end supply chain management and execution.
- Customer-centric approach to identifying customer needs.
- High-level understanding of product features, benefits and how they address customer pain points.
- CRM and ERP system proficiency and proven experience maintaining data accuracy.
- Proven experience troubleshooting customer challenges.
- Ability to work under pressure in a fast-paced environment.
- Attention to detail.
How to Apply
Interested and qualified? Go to Maersk Line on www.maersk.com to apply.
