Transport and LogisticsFull-TimeMid-level(3-5 yrs)
Job Description
Rockledge East Africa Limited is a leading Technical Marine Cargo Surveys and Claims Handling company based in Mombasa, Kenya, with a regional presence across Eastern, Central, and Southern Africa. Trusted by clients worldwide, we deliver best-in-class Technical Surveys, Cargo Surveys, Insurance Claims Handling and Loss Adjustment, as well as Damage surveys.
Role Overview
The Cargo Surveyor is responsible for executing technical marine cargo surveys and inspections. The successful candidate will understand the assigned job together with any other requirements as requested by the client and guided by internal work instructions.
Key Duties and Responsibilities
Inspecting cargo before, during, and after loading or unloading.
Assessing the condition, quantity, and quality of cargo.
Investigating cargo loss, damage, contamination, or shortages.
Identifying the cause and extent of cargo damage.
Verifying compliance with shipping, safety, and contractual requirements.
Collecting evidence through photographs, measurements, samples, and witness statements.
Preparing accurate, impartial survey reports with findings and recommendations.
Liaising with ship-owners, insurers, cargo owners, freight forwarders, and port authorities.
Monitoring cargo handling, storage, and transportation to minimize risk.
Supporting insurance claims by providing technical assessments and documentation.
Ensuring inspections comply with relevant industry standards and regulations.
Advising clients on loss prevention and best practices for cargo handling and storage.
Lead, train, and mentor interns/junior cargo surveyors, ensuring high performance and adherence to company standards.
Develop individual performance metrics and drive commitment to and maintenance of outstanding performance.
Actively contribute towards achievement of company business objectives.
Always comply with applicable safety rules and operational procedures.
Network, identify, explore and facilitate opportunities for business growth.
Requirements and Qualifications
Minimum of a Degree in any technical field.
Three (3) years of progressive experience, preferably in either Warehousing, Shipping & Logistics, Insurance, as well as Marine Cargo Inspection.
Thorough, observant, and attentive to detail.
Methodical, with an investigative approach to gathering information.
Excellent communication skills, both verbally and in writing, with a good command of English.
Capable of understanding technical plans and able to convey complex information clearly.
Good negotiators, tactful, assertive, and persuasive.
Good at managing time effectively.
Able to write clear reports and draw simple plans.
Confident using computers.
Ability to develop strong relationships both internally and externally is imperative.
How to Apply
Interested applicants may submit their cover letter and updated CV to careers@rockledgeafrica.com clearly indicating the job title on the subject line. Women are highly encouraged to apply.