Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects. As a Business Development Account Associate, you will be responsible for driving revenue growth and market acquisition for Safaricom's Enterprise solutions. This involves identifying new business opportunities, managing a territory, and supporting dealer channels to meet sales KPIs.
Responsibilities
Meeting overall revenue and acquisition targets.
Winning new businesses by identifying, developing and closing opportunities centered on offering Enterprise solutions.
Developing relationships with the customers within allocated territories and drive education and awareness of Enterprise solutions.
Supporting the enterprise dealers & agency sales team, Regional & Territorial Management teams within the SME and retail channel.
Achieve set revenue targets for the territory/region through selling all Enterprise solutions.
Ensure enough sales pipelines to achieve the revenue targets.
Development of plans to achieve set billed revenue targets for the dealers and sales agents in the territory/region.
Monitor Gross Adds target within region and activate relevant sales channels to achieve the set target.
Proper management of dealer and partner sales trackers.
Implement agreed plans for dealers managed.
Propose new areas of development and growth for dealers managed.
Identification and profiling of all the businesses in the territory. Maintaining an up to date database of all businesses and profile.
Development and implementation of a route plan which covers the territory.
Identification of the market opportunities and submit reports on how they can be addressed.
Proactively attend to dealer and customer related issues and get an excellent customer rating.
Build long lasting business relations/partnership with customers and assigned dealers.
Maintain 100% accuracy on reporting on market intelligence and customers feedback.
Timely submission of territory report, Dealer/partner sales tracker.
Up to date profile of accounts within the territory and up to date competitor intelligence.
Activate alternative channels to drive sales and acquisition e.g. Partnerships & agency.
Support retail as a channel to actualize Enterprise KPIs.
Qualifications and Requirements
Honors Degree/Diploma in Business Administration/Bachelor of Commerce degree from a recognized university.
A valid driving license is a compulsory requirement for this role.
At least 3 years’ experience in selling enterprise solutions, either directly or through partners.
Experience in managing indirect channel in a telecoms environment is an added advantage.
Strong business acumen.
Team player with pleasant outgoing personality & resilience.
Good communication and interpersonal skills.
Proactive, confident, energetic & with ability to work under pressure.
How to Apply
Interested and qualified candidates should apply online via the Safaricom recruitment portal (hosted on Oracle Cloud) through the link provided below.
How to Apply
Interested and qualified candidates should apply via the Safaricom recruitment portal at Safaricom Kenya Careers. Ensure your application is submitted before May 7, 2026.
