The Assistant Manager Business Development is responsible for supporting the delivery of targeted business (non-medical) growth within the right parameters. This role focuses on managing broker relationships, driving premium outputs, and ensuring service level standards are met across corporate and public sectors.
Responsibilities
Business Development
- Management of broker relationships to deliver targeted premium outputs.
- Pipeline business management, including quotation processing and transmitting the same to brokers within agreed Turnaround Times (TATs).
- Draw up and operate Service Level Agreements (SLAs) with brokers for differentiated service delivery.
- Adhere to Interdepartmental Service level Standards in liaison with the Underwriting team across the branches.
- Champion cross-selling for corporate business and other special assignments as allocated.
- Collect market intelligence through research by reading articles, publications, internet, and networking to keep abreast of market developments.
- Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing.
- Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing the results of market research.
Financial Management
- Deliver financial parameters for Gross Written Premium (GWP), loss ratios, and cross-selling.
- Debt management for brokers as per the debt management standard.
- Manage and control expenditure for travel, events, and promotional items.
- Plan, assign, and allocate funds for events or promotional items required for brand management through structured calendars.
Operations & Compliance
- Actively keep up to date with all relevant knowledge, legislation, and developments within the insurance industry that may impact the business.
- Coordinate compliance with regulatory requirements for brokers regarding licensing and onboarding as per ABC Third Party Standards.
Management Reporting
- Prepare accurate production reports and other statistics for management reporting.
- Represent the department in various business reporting meetings in the absence of the Head of Department.
Requirements and Qualifications
- Academic Background: Bachelor’s degree in a business-related field such as Actuarial Science, B.Com Insurance, or Business Administration. Higher Diplomas in Business, Commerce, and Management Studies are also required.
- Professional Experience: 7 – 10 years of sales management and business development experience in the Insurance sector.
- Industry Specifics: At least 5 - 6 years of experience must be in General Insurance, including holding a management role.
- Certifications: ACII, Diploma in Insurance (UK) or AIIK, Diploma in Insurance (Kenya), or significant progress in either qualification.
How to Apply
Interested and qualified candidates should apply online through the Absa Bank career portal at absa.wd3.myworkdayjobs.com.