Solar Panda is a social enterprise providing smart, low-cost solar power to communities across Africa, enabling families and small businesses to flourish and grow. Our high-quality solutions provide customers living without electricity access to clean, safe and sustainable solar energy through a unique rent-to-own business model.
The Shop Administrator is responsible for managing the day-to-day operations of the shop, ensuring efficient inventory control, and providing exceptional service to both field agents and walk-in customers. This role is vital in maintaining stock accuracy and ensuring that customers are well-informed about Solar Panda's products and terms.
Key Responsibilities
Stock Allocation: Ensure that company field agents' requirements for products are met by allocating them with necessary stock.
Inventory Management: Receive and confirm stock delivered from the warehouse within the internal company system. Manage shop inventory and make timely requisitions to maintain optimal stock levels.
Customer Service & Sales: Attend to shop walk-in enquiries, process sales, and provide high-quality customer service.
Product Education: Educate customers on products, procedures, and terms by providing clear and accurate information.
Technical Support: Handle product replacements under warranty conditions and provide basic troubleshooting support.
Stock Reconciliation: Conduct weekly stock checks and reconcile inventory data in the internal company system.
Administrative Duties: Maintain accurate records, including filing Field Agent agreements and related documentation.
Shop Standards: Ensure the shop is well-maintained, tidy, orderly, and compliant with company standards and local government regulations.
Requirements and Qualifications
Education: A minimum of a Diploma in any academic field.
Experience: Two years of experience in a similar role is considered an added advantage.
Languages: Proficiency in the local mother tongue of the region is a distinct advantage.
How to Apply
Interested and qualified candidates should submit their application through the official portal. Please visit Solar Panda on jobsboard.site to apply.
How to Apply
Interested and qualified candidates should apply online by visiting the following link: https://www.myjobmag.co.ke/apply-now/1188977. This will direct you to the application portal on jobsboard.site.
