Human Resources and RecruitmentFull-TimeSenior-level(6+ yrs)
Job Description
As a Senior Talent Management Specialist, you will play a key role in providing hands-on support for people operations and employee relations in Kenya, ensuring consistent application of policies, processes, and employment practices. You will work closely with the larger Global Talent Team and Finance Team to ensure fair and objective case management, provide operational HR support, and ensure compliance, while partnering closely with the Head of Talent for escalations and complex matters. This is an exciting opportunity to grow professionally while contributing to a mission-driven organization.
Key Responsibilities
Employee Relations Management
Manage employee relations matters including disciplinary cases, investigations, performance improvement plans, and behavioral/conduct issues.
Ensure fair, consistent, and legally compliant handling of cases.
Manager Support
Provide guidance to managers on employee relations processes and performance management procedures.
Assist with policy interpretation and handling employee concerns.
Talent Lifecycle Coordination
Support operational aspects of the employee lifecycle including onboarding coordination, performance management processes, offboarding procedures, and benefits administration support.
Compliance & Documentation
Maintain proper documentation for HR cases.
Ensure compliance with Kenya labor regulations and internal policies.
Support audits and reporting requirements.
Culture & Engagement Initiatives
Support delivery of employee recognition programs and engagement initiatives.
Help organize local culture and team events as well as global or regional talent initiatives.
Requirements
Must-Have Skills
Employee Relations Expertise: Proven experience handling disciplinary cases, investigations, performance improvement plans (PIPs), and workplace grievances with fairness and consistency.
Knowledge of Kenyan Labour Law: Strong working knowledge of the Employment Act, 2007 and ability to apply it in real workplace scenarios.
Stakeholder Management: Ability to advise and coach managers on employee relations matters, performance management, and policy interpretation.
Investigation & Analytical Skills: Skilled in gathering evidence, conducting interviews, and preparing clear, well-structured reports.
Communication Skills: Excellent written and verbal communication, with the ability to handle sensitive and high-stakes conversations professionally.
Attention to Detail: High level of accuracy in documentation, record-keeping, and compliance tracking.
Integrity & Confidentiality: Demonstrated ability to handle sensitive information with discretion and sound judgment.
Academic and Professional Requirements
Bachelor's degree in Human Resources, Industrial Psychology, or a related field.
CHRP(K) certification.
5–8+ years of experience in HR, with at least 3 years focused on Employee Relations or HR Operations.
Preferred (Nice To Have)
Experience in a global or matrix organization.
Familiarity with HR systems.
Exposure to performance management and employee engagement initiatives.
Benefits
Market competitive salary and quarterly variable compensation.
Comprehensive medical cover and group life insurance.
Interested and qualified candidates should apply online via the application portal at https://www.myjobmag.co.ke/apply-now/1208479. The link redirects to the official CloudFactory application page on Workable.
