Kenya Institute for Public Policy Research and Analysis
Senior Office Administrator (Office Of The Executive Director)
Nairobi
Posted 31 March, 2026
Deadline 21 April, 2026
0
Administration and Office SupportFull-TimeSenior-level(6+ yrs)
Job Description
The Senior Office Administrator at the Kenya Institute for Public Policy Research and Analysis (KIPPRA) will be responsible for providing high-level administrative support within the Office of the Executive Director. The role involves overseeing secretarial personnel, fostering a positive organizational culture, and ensuring the efficient management of office workflows, records, and communications to support the Institute's strategic objectives.
Key Responsibilities
Leadership and Performance Management: Coordinate the performance management of direct reports by guiding and supervising lower-level secretarial personnel. Conduct coaching, mentoring, training, and development to ensure an effective and motivated team.
Organizational Culture: Foster and promote a positive culture of growth that embraces change management and enhances organizational performance.
Secretarial Support: Take oral dictation and utilize e-office systems to research and process data efficiently.
Office Operations: Operate office equipment and manage the security, integrity, and confidentiality of office records, documents (including classified materials), and data.
Communication Management: Handle telephone calls, attend to visitors/clients, and manage customer inquiries and complaints with professional etiquette.
Logistics and Scheduling: Coordinate schedules for meetings and appointments and manage complex travel arrangements.
Information Management: Establish and monitor procedures for record-keeping, file movements, and maintenance of an up-to-date filing system.
Administrative Correspondence: Prepare responses to routine correspondence and manage office protocol.
Financial Administration: Responsible for the management of petty cash.
Requirements and Qualifications
Experience: A minimum cumulative service period of six (6) years, with at least three (3) years served at the grade of Office Administrator I or a comparable position.
Education:
A Bachelor’s degree in Secretarial Studies or a Bachelor of Business and Office Management from a recognized institution.
OR a Bachelor’s degree in Social Sciences plus a Diploma in Secretarial Studies from a recognized institution.
Certification: A certificate in a public relations and customer care course lasting at least two (2) weeks from a recognized institution.
Technical Proficiency: High level of proficiency in computer applications.
Proven Track Record: Demonstrated merit and ability as reflected in past work performance and results.
How to Apply
Interested and qualified candidates should apply online through the KIPPRA recruitment portal.
Complete your application as per the instructions provided on the portal.
Ensure your application is submitted no later than April 21, 2026.
How to Apply
Interested and qualified candidates should apply online through the Kenya Institute for Public Policy Research and Analysis (KIPPRA) recruitment portal at https://recruitment.kippra.or.ke. Ensure all applications are submitted before the deadline of April 21, 2026.
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