The Senior Manager, Retail Credit Underwriting is responsible for ensuring and maintaining a high-quality Retail lending book by managing the analysis and approvals of Retail & MSEs Loans within the bank’s policies and delegated authorities. The role involves managing and training staff within the unit and supporting the establishment of professional underwriting structures, processes, and culture for the Retail Lending Business.
Key Responsibilities
Loan Approval Oversight: Oversee the review and approval of Retail & MSE Loans and Credit Cards Credit referred to credit by scoring systems.
Risk Assessment: Oversee credit risk assessment and sanctioning of non-scored Retail & MSEs Loans and Credit Cards.
Team Leadership: Manage the Retail underwriting team to ensure reviewed applications are within policy guidelines and delegated authority.
Performance Monitoring: Ensure Turn Around Times (TAT) are met as per Service Level Agreements (SLAs) and ensure robust tracking for optimum underwriters’ productivity levels.
Staff Development: Training Credit staff, Management Trainees, and Frontline staff on credit appraisal and the general parameters for Retail credit products.
Governance and Strategy: Maintain ownership of governance within the Retail underwriting unit and review unit processes to ensure they support business aspirations.
Decision Making: Coordinate the process of movement of applications and advise credit decisions between branches and approving authorities.
Committee Support: Prepare Credit proposals that require Credit Committee approvals.
Diligence: Exercise diligence, independence, and good judgment in credit decisions to ensure a quality Retail Credit portfolio.
Qualifications and Experience
Bachelor’s degree in business or a related field from a recognized Institution.
Professional Banking or Accountancy qualifications will be an added advantage.
At least 7 years of relevant experience in the Credit unit of a Bank, with at least 4 years in a supervisory capacity.
Core Competencies and Skills
Excellent knowledge of all Retail Banking products.
Ability to write comprehensive reports.
Excellent communication and interpersonal skills.
Strong people-management skills.
Advanced financial risk analysis and credit risk management skills.
Excellent problem solving and decision-making skills.
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