Senior Associate, People and Culture

Key Responsibilities

Talent Management

• Design and implement a talent development approach that strengthens leadership capability and builds a healthy pipeline across levels and functions.
• Lead the development and coordination of leadership programmes partnering with internal and external stakeholders.
• Support succession planning efforts by working with the Senior Leadership Team (SLT) and country teams to identify critical roles and talent risks.
• Lead end-to-end recruitment for designated roles, ensuring timely and high-quality hiring decisions.
• Further craft the organisation’s employer brand and value proposition for candidates.
• Strategically source potential hires from different backgrounds to build a diverse team.
• Identify and manage optimal learning & development solutions for internal and external programs.
• Build and manage an annual training calendar and oversee the training budget.

Performance Management

• Support the design and implementation of Pharo’s performance management approach across countries.
• Coordinate performance cycles end-to-end, including timelines and completion tracking.
• Build manager capability on performance practices such as goal setting and coaching.
• Link performance management outputs to development actions like training and career progression.

Employee Experience and Culture

• Strengthen the end-to-end employee experience using data and feedback to identify friction points.
• Support culture-building initiatives that reinforce Pharo’s mission.
• Own and continuously improve a consistent onboarding approach across countries.
• Coordinate onboarding logistics with country People and Culture teams.

Policy Compliance and HR Governance

• Support the development and rollout of core HR policies.
• Provide guidance to stakeholders on policy interpretation and process adherence.
• Coordinate periodic HR audits and compliance checks regarding personnel files and statutory documentation.
• Establish simple audit-ready routines such as checklists and templates.

HR Operational Excellence

• Standardize core People and Culture processes (SOPs, service levels, workflows).
• Maintain high-quality HR documentation and data hygiene.
• Use metrics to identify bottlenecks and propose practical improvements to tools and processes.

HR Systems Management

• Support effective use and continuous improvement of HR systems.
• Provide support to People and Culture leaders and teams for adequate system utilization.

Qualifications and Experience

• A Bachelor’s Degree in Human Resources or advanced training in complementary fields like learning and development, organizational management, psychology, or sociology.
• At least seven (7) years of experience in HR, learning and development, organizational psychology, or a related domain.

How to Apply

Interested and qualified candidates should apply online through The Pharo Foundation recruitment portal at hris.peoplehum.com. Use the link provided below to access the application page.