The Regional Head of Retail will provide strategic leadership and operational oversight for the Retail Distribution business across Life and Health entities within the Group (Kenya, Uganda and Tanzania). The role is responsible for driving retail growth, optimizing distribution performance, strengthening agency productivity, and ensuring sustainable value creation across markets. The role will equally focus on building retail synergies between Life and Health, ensuring cohesive market execution, seamless processes, and consistent customer experience across all three countries.
Key Responsibilities
Provide strategic leadership and operational oversight for the Retail Distribution business.
Drive retail growth and optimize distribution performance across Life and Health entities.
Strengthen agency productivity and ensure sustainable value creation across regional markets.
Build retail synergies between Life and Health segments.
Ensure cohesive market execution and seamless processes across Kenya, Uganda, and Tanzania.
Maintain consistent customer experience standards throughout the region.
Lead large, multi-market teams to achieve regional performance benchmarks.
Monitor and achieve retail sales growth, persistency, and retention targets.
Requirements
Bachelor’s degree in Business, Commerce, Marketing, or a related field. A Master’s degree will be an added advantage.
Minimum of 12 years’ experience in retail distribution or agency management within Life and Health insurance.
At least 5 years at a senior regional or national leadership level.
Proven track record of driving retail sales growth and achieving persistency/retention benchmarks.
Strong understanding of insurance distribution dynamics, sales operations, and agent life cycle management.
Exposure to multi-country operations within East Africa or emerging markets is highly preferred.
How to Apply
If you are qualified and seeking an exciting new challenge, please apply via email to Recruitment@jubileekenya.com quoting the Job Reference Number (JHL037) and the Position title by Friday, 20th March 2026.
How to Apply
If you are qualified and seeking an exciting new challenge, please apply via email to Recruitment@jubileekenya.com quoting the Job Reference Number JHL037 and the Position title. The deadline for application is Friday, 20th March 2026.
