About the Role
The Pharmacy Manager will be responsible for the strategic setup, expansion, and daily operational management of CIC Pharmacy stores. The role involves ensuring that all stores operate efficiently and in strict adherence to pharmaceutical regulations and internal company standards.
Key Responsibilities
Pharmacy Expansion
- Identify strategic locations for new pharmacy branches.
- Manage the acquisition and timely renewal of all relevant licenses and regulatory approvals.
- Oversee the recruitment and staffing processes for new locations.
- Manage product sourcing and procurement initiatives.
Stakeholder Management & Procurement
- Engagement and contracting with wholesalers and retail suppliers.
- Maintain positive relationships with customers, regulators, and suppliers.
Medication Dispensing Guidelines
- Establish and implement policies regarding drug dispensing, ensuring accuracy and legal compliance.
- Provide leadership and guidance on ethical guidelines for medication handling.
Staff Management & Leadership
- Recruit, train, and supervise pharmacists, technicians, and support staff.
- Coordinate staff scheduling to ensure adequate coverage across all branches.
- Conduct performance appraisals and provide mentorship to team members.
- Maintain professional conduct and workplace discipline.
Operations Management
- Direct day-to-day operations across all pharmacy branches.
- Standardize procedures for dispensing, stock handling, and customer service.
- Optimize workflow efficiency and resolve operational challenges.
Inventory & Budget Management
- Monitor pharmaceutical inventory to prevent stockouts or excess inventory.
- Oversee medication restocking and conduct regular inventory audits.
- Develop annual departmental budgets and ensure efficient resource utilization.
- Manage debtor records.
Health, Wellness & Professional Collaboration
- Coordinate wellness initiatives and chronic disease management (CDM) programs.
- Collaborate with healthcare service providers and prescribers to optimize patient care.
- Provide technical support for pharmacy prescriptions and insurance claims.
Compliance & Risk Management
- Ensure full compliance with pharmacy laws (PPB regulations) and internal ethical standards.
- Maintain valid licensing for all staff and branches.
- Manage documentation, record-keeping, and external audits/inspections.
- Address and escalate risk management issues through defined channels.
Requirements
- Bachelor’s Degree in Pharmacy from an institution recognized by the Pharmacy and Poisons Board.
- Minimum of 5 years of experience in a similar pharmacy management or senior pharmaceutical role.
- Registered with the Pharmacy and Poisons Board (PPB) with a valid practicing license.
- Proven ability to manage a chain of retail pharmacy stores.
- Demonstrated strategic thinking and relationship management skills.
How to Apply
Interested and qualified candidates should apply online via the CIC Insurance Group careers portal. Visit careers.cicinsurancegroup.com to submit your application. Ensure your profile is fully updated before applying.
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