Hospitality and TourismFull-TimeEntry-level(0-1 yr)
Job Description
Java House is seeking dedicated Operations Team Members in Nairobi to support daily restaurant operations, ensure guest satisfaction, and maintain high standards of service and hygiene.
Duties & Responsibilities
Deliver food orders from the kitchen to tables promptly and accurately.
Ensure food presentation, temperature, and quality meet restaurant standards.
Communicate with kitchen and service staff regarding order status and guest needs.
Maintain the cleanliness of the waiter stations and the restaurant.
Always follow food safety and sanitation guidelines.
Assist with restocking condiments.
Support opening and closing duties as assigned depending on the business dynamics.
Maintain clean, tidy, and working tables at all times. Present a variety of menu options and take lead on suggestive selling based on customer preferences.
Consistently follow the set Standard Operating Procedures (S.O.Ps) during production.
Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment.
Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of the general kitchen.
Ensure proper waste management by disposing of bins and cleaning of grease traps.
Food preparation, presentation, correct storage, and production of the right quality.
Assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh.
Cleaning of guest and staff washrooms.
Correct use of detergent.
Qualifications & Requirements
Must have a KCSE certificate with a mean grade of C plain.
6 months working experience as a certified Java House Staff.
In-house training in service.
Must be interested in the hospitality industry.
Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities.
Must be flexible, a team player, highly responsible & reliable.
Must be customer-oriented and have excellent customer care techniques and application.
Ability to upsell and inform our guests about new menu products.
Must be result-oriented, self-driven, articulate, and pro-active.
How to Apply
Interested and qualified candidates can apply online through the Java House Application Portal before August 4, 2026.
How to Apply
Interested and qualified candidates should apply online via the Java House Career Portal on or before August 4, 2026.
