As a Maua Customer Development Representative at Mars, you will play a crucial role in our Maua program, which aims to empower underprivileged youth in Kenya. Your responsibility will be to create livelihood opportunities by managing our last-mile distribution into slums and remote rural areas. This involves recruiting and training a network of micro-entrepreneurs, coordinating program activities, and ensuring the development of Social, Human, and Shared Financial Capitals within a diverse ecosystem.
Key Responsibilities
Recruitment and Training: Recruit, train, and retain a network of micro-entrepreneurs (Uplifters, Hawkers, and Stockpoints) in hard-to-reach communities.
Geographical Expansion: Identify and develop new areas for expansion, including creating rollout plans and routes.
Operational Performance: Deliver on sales volume targets and collaborate with internal teams to ensure stock availability and execute operational plans.
Mentorship: Conduct training and development for entrepreneurs through the MAUA Academy, mentorship, and other capacity-building programs.
Local Management: Manage local operations, including budgeting, reporting on performance metrics, and representing the Maua Business in local forums and stakeholder meetings.
Data Collection: Collect and encode data to support the measurement and evaluation of the Maua program, including tracking non-financial performance metrics.
Requirements and Experience
A university degree, preferably in Entrepreneurship, Sustainability, or Business Management.
A minimum of 5 years’ experience with a proven track record in managing livelihood improvement projects within the private sector or NGOs.
Passion for driving economic growth for underserved populations and comfort working in slums and other remote areas.
Knowledge and experience in distribution, community outreach programs, and people management.
Excellent oral and written communication skills, with working knowledge of Kiswahili being essential.
Comfortable working within an agile, startup-like business context.
Benefits
Access to best-in-class learning and development support through Mars University.
An industry-competitive salary and benefits package, including a company bonus.
Opportunity to join a purpose-driven company guided by the Five Principles.
How to Apply
Interested and qualified candidates should apply through the Mars career portal. Visit the application link: Mars on careers.mars.com to submit your application.
