Human Resource Officer

Job Purpose

To support the implementation of human resource and administrative policies, systems and procedures by coordinating recruitment, onboarding, employee relations, performance management, learning and development, HR records management, statutory compliance, payroll administration, and general administrative functions to ensure an efficient, productive and compliant workforce at Crown Beachfront Vipingo.

Key Duties and Responsibilities

• Coordinate recruitment and selection processes, including advertising vacancies, shortlisting candidates, scheduling interviews and facilitating onboarding of new employees.
• Maintain accurate and up-to-date employee records and HR information systems.
• Prepare employment contracts, confirmation, promotion, transfer, disciplinary and separation documentation.
• Coordinate employee induction and orientation programmes.
• Support the implementation of performance management processes, including performance appraisals and employee development plans.
• Coordinate staff training and development programmes and maintain training records.
• Administer employee leave, attendance, timekeeping and absenteeism records.
• Support payroll preparation by ensuring the accuracy of employee data, attendance records and statutory deductions.
• Ensure compliance with labor laws, occupational safety and health requirements, and company policies.
• Handle employee relations matters and assist in resolving workplace grievances and disciplinary issues.
• Coordinate employee welfare programmes and staff engagement initiatives.
• Prepare periodic HR reports and workforce analytics for management.
• Assist in developing, reviewing and implementing HR policies, procedures and standard operating procedures.
• Coordinate statutory compliance relating to NSSF, SHA, PAYE and other regulatory requirements.
• Support succession planning, talent management and employee retention initiatives.
• Maintain confidentiality of employee information and HR records.
• Coordinate general administrative functions as assigned.
• Perform any other duties as may be assigned by the Human Resource & Administration Manager.

Key Performance Indicators (KPIs)

• Time taken to fill approved vacancies.
• Employee onboarding completed within established timelines.
• Accuracy and completeness of employee records.
• Payroll data submitted accurately and within deadlines.
• Compliance with statutory reporting and remittances.
• Employee turnover rate.
• Employee satisfaction and engagement levels.
• Number of labor-related disputes and resolution timelines.
• Training programmes implemented against the annual training plan.
• Timeliness of HR reports submitted.
• Compliance with HR policies and labor legislation.
• Audit compliance relating to HR records and documentation.

Education, Skills and Experience

• Bachelor's Degree in Human Resource Management, Business Administration (Human Resource Management Option), Commerce (Human Resource Option), or a related field from a recognized institution.
• CHRP Part II or equivalent Human Resource professional qualification.
• Registered member of the Institute of Human Resource Management (IHRM), Kenya.
• Minimum of three (3) years' relevant experience in Human Resource Management, preferably in the hospitality industry.
• Sound knowledge of Kenyan labor laws, HR policies and procedures, performance management, recruitment, payroll administration, employee relations and statutory compliance.
• Proficiency in Human Resource Information Systems (HRIS), ERP systems and Microsoft Office applications, particularly Microsoft Excel, Word and PowerPoint.