Human Resource Manager

About the Role

Crown Beachfront Vipingo (BFV) is a new luxury beach resort located along the scenic Vipingo coastline, offering world-class hospitality experiences, exceptional dining, wellness, recreation, and conference facilities.

The Human Resource Manager will provide strategic and operational leadership in Human Resource Management by planning, developing, implementing, and monitoring human resource policies, systems, and practices that attract, develop, motivate, and retain a highly competent workforce while ensuring compliance with Kenyan labour laws and hospitality industry standards.

Duties and Responsibilities

• Recruitment & Retention: Coordinate the recruitment, selection, onboarding, and retention of competent employees in line with the company's workforce requirements.
• Performance Management: Develop, implement, and monitor the performance management system to enhance employee productivity and organizational performance.
• Employee Relations: Promote employee welfare, engagement, and well-being by fostering a positive work environment and addressing employee relations matters.
• Training & Development: Identify training and development needs and coordinate staff learning, capacity-building, and succession planning initiatives.
• Disciplinary & Grievance Processes: Manage disciplinary and grievance processes in accordance with company policies, labour laws, and the principles of natural justice.
• HR Administration: Administer employee leave, attendance, and other HR records while ensuring compliance with company policies and statutory requirements.
• Payroll Administration: Coordinate payroll administration by ensuring the timely and accurate submission of payroll inputs, statutory deductions, and employee benefits.
• Policy Implementation: Develop, review, implement, and enforce human resource policies, procedures, and best practices to support organizational objectives.
• Appraisals: Coordinate staff performance appraisals and provide guidance on performance improvement and career development initiatives.
• Compliance: Ensure compliance with Kenyan labour laws, occupational health and safety regulations, statutory obligations, and other relevant employment legislation.
• Other Duties: Perform any other duties as may be assigned by the General Manager from time to time.

Key Performance Indicators (KPIs)

• Staff turnover maintained within approved targets.
• Annual staff training hours achieved in accordance with the training plan.
• High employee satisfaction and engagement levels.
• Recruitment completed within the approved time-to-hire targets.
• Full compliance with labour laws, statutory requirements, and company HR policies.

Qualifications and Experience

• Bachelor's Degree in Human Resource Management, Business Administration, Commerce, or a related field from a recognized institution.
• Membership of the Institute of Human Resource Management (IHRM) in good standing. CHRP (K) certification is a must.
• Minimum of Seven (7) years' relevant experience in Human Resource Management in the hospitality industry.
• Strong knowledge of Kenyan labour laws, recruitment, employee relations, performance management, training and development, HR policy implementation, payroll coordination, leadership, communication, conflict resolution, and proficiency in HRIS and Microsoft Office applications.