Human Resources and RecruitmentFull-TimeSenior-level(6+ yrs)
Job Description
The HR Manager will provide hands-on leadership of the day-to-day HR operations function, ensuring consistent, compliant, and high-quality HR service delivery across all sites. The role serves as the critical operational bridge between the Director of Human Resources, internal business stakeholders, a geographically distributed HR team and external HR consultants. The role requires an experienced HR practitioner who thrives in high-volume operational environments, can manage and develop an HR team, and brings the discipline to translate strategic HR direction into consistent on-the-ground execution.
Key Responsibilities
Operations Management: Oversee and manage the full cycle of day-to-day HR operations across all sites, ensuring uniform standards and timely service delivery.
Process Improvement: Develop, implement, and continuously improve HR operational processes, workflows, and standard operating procedures (SOPs).
Performance Metrics: Monitor HR service delivery metrics and take corrective action where performance gaps are identified.
Administration: Ensure HR administration — including contracts, onboarding, offboarding, employee records, and leave management — is executed accurately and on time.
Team Leadership: Provide day-to-day supervision, guidance, and professional development support to a geographically distributed HR team. Build team capability through coaching and regular performance reviews.
Stakeholder Liaison: Act as the primary operational interface between the external HR consulting firm, the Director of Human Resources, and internal business units.
Legal Compliance: Ensure organisational compliance with the Employment Act 2007, the Labour Relations Act, and all applicable employment regulations. Manage employee relations matters, including grievances and disciplinary processes.
Workforce Management: Support the effective management of a mixed workforce (casual, fixed-term, and permanent staff), including rostering, attendance, and contract administration.
Talent Acquisition: Coordinate recruitment and selection processes for operational and mid-level roles.
Reporting: Compile and present accurate HR operational reports covering headcount, turnover, absenteeism, and disciplinary trends.
Requirements and Qualifications
Bachelor's degree in Human Resource Management, Business Administration, or a related field (A master’s is an added advantage).
Membership of the Institute of Human Resource Management (IHRM) Kenya is required.
Minimum 6–8 years of progressive HR experience, with at least 3 years in an HR management or supervisory role.
Demonstrable experience managing HR operations in a large-scale, multi-site or manufacturing environment (FMCG or food production background is a strong advantage).
Proven track record managing a distributed HR team across multiple locations.
Solid, hands-on experience navigating the Kenyan labour legislative framework (Employment Act 2007, Labour Relations Act, and OSHA compliance).
Experience working alongside or managing relationships with external HR consultants or shared service functions.
