Human Resources and RecruitmentFull-TimeMid-level(3-5 yrs)
Job Description
Gap Recruitment Services Limited is seeking a dynamic HR Generalist to manage various human resources functions, ensuring the organization attracts, develops, and retains top talent while remaining compliant with local regulations. The role involves managing the full-cycle recruitment process, fostering employee engagement, administering performance management frameworks, and ensuring HR compliance with Kenyan labor laws.
Key Responsibilities
Recruitment & Talent Acquisition
Manage full-cycle recruitment including sourcing, screening, interviewing, and hiring.
Develop and implement effective recruitment strategies to attract top talent.
Partner with department heads to define hiring needs and develop job descriptions.
Oversee onboarding to ensure seamless employee integration.
Build and maintain talent pipelines and external recruitment partnerships.
Employee Relations & Engagement
Act as the primary point of contact for employee concerns and inquiries.
Facilitate conflict resolution and handle disciplinary processes where necessary.
Conduct exit interviews and analyze trends to improve retention.
Drive employee engagement initiatives and foster a positive workplace culture.
Administer engagement surveys and recommend actionable improvements.
Performance Management
Administer and continuously improve the performance management framework.
Train and support managers on performance reviews and coaching.
Monitor performance cycles and ensure alignment with business objectives.
Support performance improvement plans and track outcomes.
Report on performance metrics and insights.
Learning & Development
Identify training needs through data analysis and stakeholder engagement.
Coordinate training programs, workshops, and development initiatives.
Manage the learning and development calendar and budget.
Evaluate training effectiveness and recommend improvements.
Support employee career development and succession planning.
HR Compliance & Administration
Maintain accurate employee records in compliance with Kenyan labor laws.
Ensure compliance with statutory requirements (NSSF, SHA, PAYE) in collaboration with payroll.
Develop, update, and communicate HR policies and procedures.
Manage leave and attendance tracking systems.
Compensation & Payroll Support
Collaborate with finance on payroll preparation and processing.
Ensure accurate payroll data (new hires, exits, changes).
Administer employee benefits and handle related queries.
Support compensation reviews and benchmarking exercises.
HR Reporting & Analytics
Prepare periodic HR reports for management.
Analyze HR data and provide actionable insights.
Maintain HR dashboards and key performance indicators.
Support HR budgeting and cost monitoring.
Generate ad-hoc reports as required.
Qualifications & Experience
Education
Bachelor's degree in Human Resource Management or a related field.
Professional certification (CHRP or equivalent) is highly desirable.
Membership with IHRM is required.
Experience
Minimum 3–4 years of progressive HR Generalist experience.
Proven experience in recruitment and employee relations.
Experience in a fast-paced or tech-driven environment is an added advantage.
Strong knowledge of Kenyan labor laws and HR best practices.
Proficiency in HRIS and Microsoft Office tools.
Core Competencies
Strong communication and interpersonal skills.
Problem-solving and critical thinking ability.
High level of confidentiality and professionalism.
Strong attention to detail and organizational skills.
Ability to build trust and influence stakeholders.
Interested and qualified candidates should submit their applications through the Gap Recruitment Services Limited career page at: https://www.myjobmag.co.ke/apply-now/1209940. Ensure your application is completed before the deadline on April 27, 2026.
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