Human Resources and RecruitmentFull-TimeJunior-level(1-2 yrs)
Job Description
Sheer Logic Management Consultants (SLMC) is seeking a proactive HR Account Manager to build and maintain strong, long-term relationships with assigned clients.
Job Purpose
The role involves engaging with key business stakeholders, understanding client needs, and serving as the primary point of contact. You will work closely with customers and cross-functional internal teams to ensure the timely and successful delivery of solutions, driving customer satisfaction, retention, and business growth.
Main Responsibilities
Client Management
Ensure that TORs and SLAs of the contract are executed as per expectations.
Ensure timely renewal of contracts for contracted staff.
Leave Administration - ensure that all contracted staff at the Client utilize their leave within their contract periods.
Maintain an Electronic Database of all contracted staff records under your Account.
Ensure that all employees under your account have personal files and that the files contain all the necessary documents and that the same are updated in the systems on an ongoing basis.
Develop timetables and set deadlines for performance appraisals.
Continually monitor staff performance while coaching and mentoring them for superior performance.
Handle matters with third parties as authorized by the MD.
Payroll Administration
Follow-up with PIN, NSSF and NHIF for all contracted staff under your account.
Maintain electronic Database of all contracted staff records under your Account.
Effectively interact with other departments including the HR and the Accounts departments when handling employee relations, payroll as well as issues relating to preparation of fee notes.
Ensure that invoices/POs are delivered on time and follow-up on payment.
Bring to the attention of the management all recruitment requests from the client and ensure that vacant positions are filled in time.
Prepare monthly updated payroll list for all staff working at the assigned accounts by 15th of every month.
Employee Relations/Welfare
Chair contracted staff monthly meetings at the station and update management on deliberations resulting thereof.
Deal with all staff complaints brought to your attention.
Implement human resource management policies and procedures.
Provide advice and recommendations on disciplinary actions.
Promote workplace safety.
Schedule and organize for staff meetings.
Handle staff grievances as per company policy.
Client Retention and Relations
Present new products and services and enhance existing relationships.
Work with technical staff and other internal colleagues to meet customer needs.
Arrange and participate in internal and external client debriefs.
Risk Management
Identify and document Risks and loss exposures for SLMC and the clients. Focus on PPE Compliance and Work Environment.
Identify and monitor and coach/report staff with risky behaviors and reputational issues.
Prevent any losses to SLMC and Clients.
Be accountable to follow procedures, attend risk control meetings, and, when appropriate, provide any recommended training.
Any other duty as may be assigned by the management from time to time.
Key Performance Indicators
Submission of payroll by 15th of every month.
Record of documented monthly meetings with staff.
Total compliance in terms of leave attendance.
Staff complaints resolution cycle time.
Documented records of staff meetings.
Customer complaints resolution.
Business development and innovation.
Compliance and Risk Management.
Issuance of staff monthly pay slips.
Requirements
Any Business related degree with a bias in HR or Business related diploma plus two-year experience in a leadership role.
Experience in delivering client-focused solutions based on customer needs.
Excellent listening, negotiation and presentation skills.
Proven ability to manage multiple projects at a time while paying strict attention to details.
Excellent verbal/written communication skills.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 10th June 2026. Please indicate the job title as the subject head.
How to Apply
Send your CV to talentsourcing@sheerlogicltd.com by 10th June 2026. Please indicate the job title as the subject head.
