Hospitality and TourismFull-TimeEntry-level(0-1 yr)
Job Description
As a Hostess at Accor, you are the beginning of an exceptional guest experience. You will make guests feel welcome from the moment they arrive, providing engaging and professional service throughout their visit.
What is in it for you
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Key Responsibilities
Consistently offer a professional and friendly greeting, and provide engaging service
Assist guests regarding food and beverage menu items in an informative and helpful way
Follow outlet policies, procedures, and service standards
Follow all safety and sanitation policies when handling food and beverage
Qualifications & Skills
BA/BSc/HND qualification
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem-solving abilities
Ability to work well under pressure in a fast-paced environment
Ability to work cohesively and collaboratively as part of a team