Administration and Office SupportFull-TimeMid-level(3-5 yrs)
Job Description
Career Options Limited is a leading recruitment-consulting firm based in Nairobi, Kenya, offering specialized services to effectively manage the entire recruitment process for companies based in Africa and the Middle East. We are currently seeking a Front Office Receptionist to manage our front desk and serve as the first point of contact for clients and visitors.
Key Deliverables
Front Desk Management
Greet and welcome clients, visitors, and staff in a professional and friendly manner.
Direct visitors to the appropriate offices, departments, or personnel.
Maintain a clean, organized, and presentable reception area at all times.
Manage visitor logs, access control, and security protocols.
Communication & Customer Service
Answer, screen, and forward incoming phone calls professionally.
Respond to general inquiries via phone, email, and in person.
Provide accurate information about the company’s services and operations.
Handle customer complaints or concerns and escalate when necessary.
Administrative Support
Perform general administrative duties including filing, photocopying, scanning, and data entry.
Manage incoming and outgoing mail, courier services, and deliveries.
Maintain office supplies inventory and place orders when necessary.
Support scheduling of meetings, appointments, and conference room bookings.
Office Coordination
Assist in coordinating internal events, meetings, and office activities.
Liaise with vendors, service providers, and building management where required.
Ensure office equipment (printers, phones, etc.) is functioning and report issues promptly.
Record Keeping & Documentation
Maintain accurate records of visitors, calls, and correspondence.
Ensure confidentiality of sensitive information and documents.
Support document preparation and basic reporting tasks.
Professional Qualifications
Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
Minimum of 2–3 years’ experience in a front office, receptionist, or administrative role.
Experience in a corporate or professional office environment is preferred.
How to Apply
Interested and qualified candidates should apply online through the provided application link or visit the company website at www.careeroptionsafricagroup.com for more details.