Front Office Receptionist

Key Deliverables

Front Desk Management

• Greet and welcome clients, visitors, and staff in a professional and friendly manner.
• Direct visitors to the appropriate offices, departments, or personnel.
• Maintain a clean, organized, and presentable reception area at all times.
• Manage visitor logs, access control, and security protocols.

Communication & Customer Service

• Answer, screen, and forward incoming phone calls professionally.
• Respond to general inquiries via phone, email, and in person.
• Provide accurate information about the company’s services and operations.
• Handle customer complaints or concerns and escalate when necessary.

Administrative Support

• Perform general administrative duties including filing, photocopying, scanning, and data entry.
• Manage incoming and outgoing mail, courier services, and deliveries.
• Maintain office supplies inventory and place orders when necessary.
• Support scheduling of meetings, appointments, and conference room bookings.

Office Coordination

• Assist in coordinating internal events, meetings, and office activities.
• Liaise with vendors, service providers, and building management where required.
• Ensure office equipment (printers, phones, etc.) is functioning and report issues promptly.

Record Keeping & Documentation

• Maintain accurate records of visitors, calls, and correspondence.
• Ensure confidentiality of sensitive information and documents.
• Support document preparation and basic reporting tasks.

Professional Qualifications

• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
• Minimum of 2–3 years’ experience in a front office, receptionist, or administrative role.
• Experience in a corporate or professional office environment is preferred.

How to Apply

Interested and qualified candidates should apply online through the provided application link or visit the company website at www.careeroptionsafricagroup.com for more details.