Front Desk Officers

The Front Desk Officer serves as the primary point of contact for patients and visitors. The role requires individuals who can manage administrative tasks efficiently while maintaining a high standard of professional integrity and patient-centered care in a fast-paced healthcare environment.

Responsibilities

• Welcome and register patients upon arrival at the hospital.
• Manage the switchboard by answering calls and directing inquiries to the appropriate departments.
• Schedule and confirm medical appointments for patients.
• Maintain accurate and up-to-date patient records and databases.
• Handle billing processes and payment collection accurately.
• Provide comprehensive information regarding hospital services and facilities.
• Coordinate with medical staff to ensure efficient patient flow and service delivery.

Requirements

• Must possess a BA, BSc, or HND in a relevant field.
• Relevant academic and professional qualifications.
• Valid practicing license (where applicable).
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced healthcare environment.
• Previous experience in a hospital setting is considered an added advantage.

How to Apply

Interested candidates should send their CV and relevant documents to: humanresource@bristolpark.or.ke. Please ensure your application is submitted before the deadline of 5th April 2026.