Field Operations Engineer - Transmission/GSM Senior - (Central Rift Valley)
Kericho, Kerugoya, Kiambu, Nandi, Uasin Gishu
Posted 05 June, 2026
Deadline 19 June, 2026
TelecommunicationsFull-TimeJunior-level(1-2 yrs)
Job Description
Job Summary
Our client, a leading telecommunications provider, seeks to recruit a Field Operations Engineer - Transmission/GSM (Senior) for the Central Rift Valley region.
The successful candidate will perform maintenance and operations activities within the assigned area, ensuring the quality and continuity of the services as per the set KPIs, within the budgeted costs. They will also execute and follow up on network extensions, as well as detect and warn about dysfunctions of network elements.
Key Responsibilities
Attend to equipment faults logged in through the trouble ticket (TT) system in compliance with corrective maintenance KPIs.
Perform preventive routine maintenance to ensure consistent equipment and environmental health checks.
Coordinate with Support and NMC teams while analyzing fault incidents to ensure accurate and timely correction is achieved, and that clears are confirmed and communicated as necessary.
Propose improvement actions for the network structure.
Accurately carry out the preventive maintenance program and compile reports on the same.
Jointly perform new site commissioning tests with equipment vendors and only accept links/sites that qualify under criteria set in the engineering standards and equipment factory specifications.
Compile and submit reports on all maintenance-related matters and attend daily meetings for evaluation.
Establish and show the cause of link failure by filling in the reason for outage (RCA) form, producing evidence as and when required.
Principal Outputs
Achievement of performance KPIs.
Ensure network availability of >99.60%.
Achieve 80% of TTs within SLA.
Ensure network quality with packet loss of <0.05%.
Achieve 90% of planned work first time.
Requirements & Qualifications
Bachelor’s Degree in Telecommunication.
Lean Six Sigma – Yellow belt certification.
CCNA Certification.
Valid Driving License.
At least 2 years’ experience in transmissions network maintenance.
Competencies
Technical Competencies
Network Management Systems.
Radio rigging.
Knowledge of GSM 2/3G/4G architecture.
Good understanding of BSS/transmission technology.
Proficiency in Microsoft Office.
Customer focus.
Planning and organizing.
Troubleshooting.
Functional Competencies
Team Work: Contributes actively to a working environment in which colleagues work cooperatively with each other, accepting collective responsibility.
Innovation: Eager to develop new ideas and concepts for identifying better solutions to current and future problems.
Managing Risks: Reviews calculated risks after considering potential organizational and stakeholder concerns; identifies potential risk areas and creates backup plans.
Analytical Thinking: Comprehends and identifies patterns or connections between situations that are not obviously related, using creative, conceptual, or inductive reasoning.
How to Apply
Applicants who meet the requirements stated above should send their application letter, current and expected salary, and detailed CVs with a daytime telephone number to the email address: jobs1@hcsaffiliatesgroup.com with Field Operations Engineer-Senior Transmission/GSM Central Rift Valley on the Subject line.
Candidates MUST indicate their preferred location (Kericho, Kerugoya, Kiambu, Nandi, or Uasin Gishu).