Field Operations Engineer Fibre - Coast/North Rift Valley

Key Responsibilities

• Evaluates, tests, and repairs old or malfunctioning fibre network infrastructure along with scheduled preventive maintenance routines covering: Optical cable, Closure kits, Ducts, and Manholes.
• Generate sensor indicators and execute inspections ensuring the fibre optic systems do not contain faults that could destabilize its performance.
• Conducts regular inspections of the assigned system and repairs any defects recognized.
• Prepare and maintain system records and system diagrams.
• Perform fibre optic maintenance including: Point of break/link analysis, splicing, core alignment, and splice quality validation using necessary tools and techniques.

Principal Outputs

• Achievement of performance KPIs.
• Ensure fiber segment availability of 98%.
• Achievement of 80% of TTs within SLA.
• Ensure quality fiber splices with a slope of <0.25dB/km within segment.

Qualifications & Experience

• BSc in Electronic/Electrical/Telecommunication Engineering or a related field.
• Training in optical fibre technology.
• Higher Diploma in Electrical and Electronics Engineering.
• Certification in Fiber technology.
• Two years’ experience in fibre maintenance.
• Proven track record in analyzing trends, undertaking root cause analysis, identifying key issues, and putting in place actions to address and improve network & service availability and quality.
• Must be able to work at height (certified), in confined spaces, and in all weathers.

Competencies

• Technical: Fibre optics maintenance tools and techniques, Microsoft Office, Customer focus, Planning and organizing, Troubleshooting.
• Functional: Teamwork, Innovation, Managing Risks, Analytical Thinking.