Glacier Products Ltd, a market leader in the ice cream industry in East Africa, is seeking a Debt Recovery Assistant for a full-time on-site role based in Nairobi County, Kenya. The purpose of this role is to identify overdue accounts and negotiate payment plans to ensure efficient debt recovery for the organization.
Responsibilities
Identify overdue accounts and contact clients through various communication channels.
Negotiate sustainable payment plans and arrangements with clients.
Record all payment arrangements and monitor adherence to the agreed schedules.
Maintain accurate and up-to-date records of all client interactions and payments.
Resolve disputes related to payments and outstanding balances.
Generate regular reports detailing progress in debt recovery efforts.
Collaborate with internal teams to develop and refine effective debt collection strategies.
Requirements
Bachelor’s degree in Finance, Accounting, Business Administration, or a related field is an added advantage.
Previous experience in debt collection or a similar role is preferred.
Proficiency in financial reporting, debt negotiation, and account reconciliation.
Strong written and verbal communication skills, along with active listening abilities.
Proven organizational and time management skills for managing multiple accounts.
Critical thinking and problem-solving skills for effective dispute resolution.
Familiarity with debt management systems or related software.
High level of integrity, professionalism, and the ability to handle sensitive client information.
How to Apply
Interested and qualified candidates should apply online via the link provided below, which will redirect to the application page on LinkedIn:
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