Administration and Office SupportFull-TimeMid-level(3-5 yrs)
Job Description
Talent Grid Africa is a regional consulting firm that partners with leaders in business to handle the complexities of hiring the right talent, engaging them in the right way, improving performance, and retaining top talent. We help them leverage their greatest assets-the people, to capture more opportunities and grow their businesses.
In this role, you will actively contribute to client onboarding, relationship management, and cross-functional collaboration, working closely with recruitment, sales, and project teams to ensure alignment and service excellence. At the same time, you will maintain operational efficiency by coordinating schedules, managing administrative processes, and supporting internal communication. This is an opportunity for someone who thrives in a fast-paced, people-centered environment and is passionate about creating structure, improving experiences, and driving consistency across operations.
Responsibilities
Actively contribute to client onboarding and relationship management.
Facilitate cross-functional collaboration with recruitment, sales, and project teams.
Maintain operational efficiency by coordinating schedules and managing administrative processes.
Support internal communication and organizational alignment.
Drive consistency across operations and improve client experiences.
Requirements and Qualifications
Bachelor’s degree in Business Administration, Management, or a related field.
2–4 years of experience in customer success, administration, or a similar role.
Strong interpersonal and communication skills with a client-focused mindset.
Excellent organizational and multitasking abilities.
Proficiency in Microsoft Office and/or Google Workspace tools.
High level of professionalism, attention to detail, and reliability.