Job Purpose
The purpose of this role is to support and deliver Career Directions Limited’s human capital consultancy assignments and training programmes to a high technical standard, within agreed timelines, and in accordance with client expectations. The role covers areas including job evaluation, compensation benchmarking, performance management, recruitment, human resource audits, organisational reviews, and capacity-building interventions.
Key Responsibilities
- Execute assigned components of consultancy engagements, including desk reviews, data collection, job analysis, job evaluation, benchmarking analysis, organisational structure reviews, and policy reviews.
- Conduct client interviews, focus group discussions, and job analysis sessions with employees and stakeholders at various organisational levels.
- Develop assignment tools, including Excel models, evaluation matrices, benchmarking databases, and other analytical templates required for project delivery.
- Prepare high-quality client deliverables, including inception reports, technical reports, workshop materials, presentations, and related documentation.
- Support Team Leads in validation workshops, client presentations, stakeholder engagement sessions, and project review meetings.
- Design and facilitate training interventions, including training needs assessments, curriculum development, facilitator guides, participant materials, delivery, and post-training evaluation reports.
- Contribute to expressions of interest, technical proposals, methodologies, work plans, and team composition inputs for business development purposes.
- Maintain professional day-to-day client engagement on assigned assignments and identify potential follow-on opportunities where appropriate.
- Ensure compliance with applicable Kenyan labour and statutory requirements, including the Employment Act, PAYE, NSSF, SHIF, NITA, and HELB obligations.
- Maintain strict confidentiality, professional ethics, and discretion in handling client, employee, and assignment-related information.
Requirements
Qualifications and Experience
Essential Requirements
- Bachelor’s degree in human resource management, Social Sciences, Business, Psychology, or a related field.
- Higher National Diploma in Human Resource Management.
- Membership with the Institute of Human Resource Management (IHRM), with a valid practicing certificate.
- Minimum of four years’ progressive human resource experience, including at least two years in consultancy or multi-client delivery.
- Demonstrated exposure to at least two of the following areas: job evaluation, compensation benchmarking, performance management, human resource audits, recruitment, organisation design, or training delivery.
- Strong written communication and report-writing skills in English.
- Advanced proficiency in Microsoft Excel, Word, and PowerPoint.
Desirable Requirements
- Master’s degree in a relevant field (an added advantage).
- Certification or experience using a recognised job evaluation methodology, such as points-factor, Hay, or Mercer IPE.
- Experience undertaking assignments across East Africa.
- NITA registration or Training of Trainers (ToT) certification.
Required Competencies
- Analytical rigour and attention to detail.
- Professional consulting presence and client engagement skills.
- Strong writing, synthesis, and presentation skills.
- Effective facilitation and training delivery skills.
- Ownership, accountability, and ability to deliver within agreed timelines.
- Commercial awareness and ability to identify client needs.
- Discretion and confidentiality when handling sensitive information.
