Business DevelopmentFull-TimeJunior-level(1-2 yrs)
Job Description
Morsan HR Consulting is looking for a proactive and results-oriented Business Development Officer. The primary purpose of this role is to drive growth by identifying and acquiring new clients specifically interested in logbook loan products. You will be responsible for the entire sales cycle, from lead generation and marketing to documentation and ensuring high levels of customer service and portfolio quality.
Key Responsibilities:
Client Acquisition: Identify, source, and recruit new clients for logbook loans through various marketing strategies.
Sales & Marketing: Market logbook loan products to individuals and SMEs, clearly explaining loan terms, interest rates, and repayment schedules.
Client Assessment: Conduct preliminary assessments of potential clients and ensure all required documentation is collected.
Relationship Management: Build and maintain strong relationships with clients to encourage repeat business and referrals.
Lead Conversion: Follow up on prospective leads to convert them into approved loan applications.
Compliance & KYC: Ensure all Know Your Customer (KYC) documentation is accurate and compliant with internal policies.
Portfolio Management: Monitor client repayments and coordinate with the collections team to follow up on overdue accounts.
Target Achievement: Reach monthly sales and portfolio growth targets as set by management.
Record Keeping: Maintain accurate records of all client interactions and sales pipelines.
Market Intelligence: Provide feedback on competitors and market trends to management.
Promotional Activities: Participate in field visits, marketing campaigns, and activations.
Customer Service: Provide exceptional customer service throughout the loan disbursement process and beyond.
Key Performance Indicators (KPIs):
Total number of new logbook loans booked.
Growth rate of the loan portfolio.
Maintaining Portfolio at Risk (PAR) within acceptable company limits.
Rates of client retention and repeat business.
Meeting or exceeding revenue generation targets.
Minimum Qualifications & Experience:
A Diploma or Degree in Business Administration, Marketing, Finance, or a related field.
1–3 years of experience specifically in microfinance or logbook loan sales.
Strong negotiation and persuasion abilities.
Excellent communication and interpersonal skills.
Ability to work effectively under pressure and consistently meet targets.
Familiarity with microfinance regulations and lending procedures.
How to Apply:
Interested and qualified candidates should visit the Morsan HR Consulting website at morsanhr.co.ke or use the application portal link provided to apply.
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