Kenindia Assurance Company Limited is looking for a Branch Manager for the Machakos Branch. The job holder is responsible for driving individual life business top-line and bottom-line growth and providing customer-centric service to policyholders and claimants in the Machakos Branch office.
Principal Accountabilities
Team Leadership: Leading and managing sales teams to maximize profitability and shareholder value through business growth and sustainability while maintaining a high level of customer satisfaction.
Office Administration: Carrying out office administration and ensuring compliance with the County and National Government regulations.
Market Intelligence: Gathering market intelligence on future market trends to help improve service and product offerings, while keeping an eye on competition.
Staff Development: Coaching, mentoring, developing, training, motivating, and evaluating the sales team and staff to achieve the highest levels of performance.
Brand Awareness: Planning and driving brand awareness and penetration to grow market share in the region.
Compliance: Ensuring compliance with regulatory and statutory requirements.
Budgeting: Preparing, monitoring, and reporting of the Life business budgetary allocations in the branch.
Communication: Leading and managing all Life business-related communication at the branch.
Operational Excellence: Identifying, implementing, and benchmarking best practices in management.
Customer Service: Ensuring excellent customer service to both internal and external clients by providing required support in agency management.
Change Management: Managing and implementing change initiatives to achieve desired business plans and culture.
Intermediary Management: Recruitment, training, developing, and retaining of intermediaries and alternative channels.
Minimum Qualifications, Knowledge, and Experience
Undergraduate degree in any business-related field.
At least 5 years of relevant insurance experience.
Certificate of Proficiency (COP) is mandatory.
CIM / Diploma in Insurance is an added advantage.
Work experience in Marketing of Life Business products within the region is an added advantage.
How to Apply
Interested and qualified candidates should apply online via the official recruitment portal. Please visit https://www.myjobmag.co.ke/apply-now/1181760 which redirects to the Kenindia HR platform (kenindiahr.peopleshr.com).
How to Apply
Interested and qualified candidates are requested to apply through the company's HR portal. Follow this link to initiate the process: https://www.myjobmag.co.ke/apply-now/1181760. This will take you to the official recruitment site at kenindiahr.peopleshr.com.
