As the Associate Manager for Quality Engineering, you will be responsible for leading the Daily Quality Management System by deploying global standards and adhering to TPM methodologies. You will serve as the Quality Pillar Lead, working to eradicate defects and instill a zero-defect mindset across the facility. This role involves implementing quality tools for site projects, training personnel on laboratory and inline processes, and managing non-conformances in alignment with global procedures. You will also oversee audits for raw material vendors and third-party contractors while maintaining rigorous GMP standards and handling customer complaints.
Responsibilities
- Lead the Daily Quality Management System by deploying Global standards and following the TPM methodology in the Pillar journey.
- Quality Pillar Lead to deploy Quality Pillar tools to eradicate defects and establish zero defect mindset by also participating in other Pillars.
- Implement Quality tools and processes for any project that comes to the SCJ Kenya site that may affect product Quality.
- Trainer of Quality personnel (including Quality Pillar) and on-site personnel on laboratory equipment or in line processes to ensure that good quality product leaves the factory.
- Owner for managing non-conformances following Global Procedures to be shared with Regional Director for further alignment.
- To adopt an attitude of continuous critical appraisal of current methods and procedures, and to suggest such improvements as are considered necessary. In analytical methods, to identify instruments in the laboratory.
- To investigate the causes of all consumer and customer complaints received and take necessary action.
- To maintain records of all packaging and raw materials; and finished product specifications and review the same periodically where necessary.
- To audit and monitor production at third party contractors to ensure compliance with standards and recommend improvements to systems where necessary.
- Supervision of staff in the department and to carry out periodic performance reviews for all staff in the department.
- To ensure GMP standards are maintained within the manufacturing area and the factory at large if applicable, and carry out SQA audits in the premises of raw and packaging materials vendors in agreement and on behalf of Cluster Quality Engineering Manager.
Required Skills and Education
- Bachelor’s degree in Applied/ Analytical Chemistry or Chemical Engineering.
- Computer Literate.
- Analytical Thinking – to interpret data and identify trends.
- Attention to Detail – for thorough inspections and compliance.
- Problem-Solving – to resolve quality issues swiftly.
- Communication Skills – for clear reporting and stakeholder engagement.
- Leadership & Team Management – to guide cross-functional teams.
How to Apply
Interested and qualified candidates should apply online through the SC Johnson career portal via the following link: Apply for Associate Manager, Quality Engineering.
