Assistant Office Administrator II

Key Responsibilities

• Policy Implementation: Support the implementation of policies, strategies, guidelines, and procedures related to Office Administration Services.
• Communication & Dictation: Take oral dictation and prepare responses for routine correspondences.
• Records Management: Maintain an up-to-date filing system and ensure the security of office records, equipment, and sensitive documents.
• Logistics & Scheduling: Manage office diaries, appointments, and travel itineraries.
• Call Handling: Answer and direct phone calls to the appropriate departments or individuals.
• Data Reporting: Collect and collate data for developing internal and external reports while ensuring data integrity and confidentiality.
• Office Operations: Operate various office equipment and provide front-desk services by attending to visitors and clients.

Qualifications and Experience

• Served for a minimum period of three (3) years at the grade of Assistant Office Administrator III or in a comparable and relevant position.
• Diploma in Secretarial Studies from the Kenya National Examination Council (KNEC) or equivalent qualifications from a recognized institution.
• OR Business Education single and group certificate stages I, II, and III from KNEC in the following subjects:
  • Shorthand III (100 w.p.m.)
  • Typewriting III (50 w.p.m.) / Computerized Document Processing III
  • Business English III / Communication II
  • Commerce II
  • Office Management III / Office Administration and Management III
  • Secretarial Duties II
• Proficiency in computer applications.

How to Apply

Interested and qualified candidates are invited to apply through the Independent Policing Oversight Authority (IPOA) official website at www.ipoa.go.ke. Applications should be submitted before the deadline on May 13, 2026.