Responsible for supporting the development, enhancement, approval and performance monitoring of insurance products to ensure the portfolio remains customer-led, commercially viable, compliant and aligned to business strategy.
Duties and Responsibilities
Product Development (60%)
Coordinate end-to-end product development and enhancement.
Conduct market, customer and competitor analysis.
Develop product concepts, business cases and implementation plans.
Coordinate pricing, policy wording, documentation and launch readiness.
Support testing, post-launch reviews, performance reporting and product governance.
Maintain product registers, approvals and regulatory documentation.
Audit & Compliance (15%)
Coordinate regulatory filings and internal approvals.
Ensure compliance with IRA requirements, policies and governance standards.
Maintain audit-ready records and monitor regulatory changes.
Customer Focus (15%)
Promote customer-centric product design and Treating Customers Fairly principles.
Gather customer and distributor feedback.
Collaborate across functions to improve products and service delivery.
Learning & Growth (10%)
Complete required learning hours and development programmes.
Qualifications
Bachelor’s degree in Business, Insurance, Actuarial Science, Statistics, Finance, Marketing or related field. Actuarial qualification in progress required. Insurance qualification (AIIK/ACII or equivalent) is an added advantage.
Experience
Minimum 5 years’ experience in product development, underwriting, product management, business development or related insurance roles.
