Absa Bank Limited is seeking an Assistant Manager for Business Development focusing on Broker Business within the Corporate and Public Sector. This role is responsible for driving premium output through strategic relationship management and pipeline oversight. The role holder will manage broker relationships, ensure service delivery standards are met, and monitor market intelligence to maintain competitive advantage.
Responsibilities
Business Development
- Management of broker relationships to deliver targeted premium outputs.
- Pipeline business management including quotation processing and transmitting the same to brokers within established turnaround times (TATs).
- Draw up and operate Service Level Agreements (SLAs) with brokers for differentiated service delivery.
- Adhere to interdepartmental Service Level Standards in liaison with the underwriting team across branches.
- Champion cross-selling for corporate business and other special assignments as allocated.
- Collect market intelligence through research by reading articles, publications, internet, word of mouth, and networking daily to keep abreast of market developments.
- Assess market opportunities with respect to competitor sales sources by remaining in touch with market forces and influencing trends.
- Manage knowledge capital by collecting, categorizing, storing, protecting, and distributing results of market research.
Financial Management
- Deliver financial parameters for Gross Written Premium (GWP), loss ratios, and cross-selling.
- Manage broker debt as per the debt management standard.
- Control expenditure for travel, events, and promotional items.
- Plan and allocate funds for events and brand management activities as per the structured calendar.
Operations & Compliance
- Actively keep up to date with all relevant knowledge, legislation, and developments within the insurance industry that may impact business advantage.
- Coordinate compliance with regulatory requirements for brokers, specifically for licensing and onboarding requirements as per ABC Third Party Standards.
Management Reporting
- Prepare accurate production reports and other statistics for management reporting.
- Represent the department in the absence of the head of the department in various business reporting forums.
Requirements and Qualifications
- Bachelor’s degree in a business-related field such as Actuarial Science, B.Com Insurance, or Business Administration.
- Higher Diplomas in Business, Commerce, and Management Studies.
- 7 – 10 years of sales management and business development experience in the Insurance sector.
- At least 5 - 6 years of experience specifically in General Insurance, including a management role.
- Professional qualification: ACII (UK), AIIK (Kenya), or a Diploma in Insurance with good progress in either.
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