Administrative Clerk

Duties and Responsibilities

• Provide general administrative and clerical support to ensure smooth day-to-day institutional operations.
• Manage, maintain, and update academic records including student registration, examination records, transcripts, and certificates in accordance with institutional and regulatory requirements.
• Receive, sort, register, and dispatch incoming and outgoing mail, correspondence, and documents.
• Maintain proper filing systems — both physical and electronic — to ensure documents are systematically organized and easily retrievable.
• Assist in the preparation, formatting, and production of official institutional documents, reports, letters, notices, and circulars.
• Support the scheduling and coordination of meetings, including preparation of agendas, minutes, and follow-up action points.
• Respond to enquiries from students, staff, and the public at the front office or registry in a courteous and professional manner.
• Assist in maintaining the confidentiality and security of institutional records and sensitive documents in compliance with data protection requirements.
• Support the academic registry in processing student admissions, deferrals, transfers, and other academic transactions.
• Maintain stationery and office supplies inventory and requisition replenishments as required.
• Assist in coordinating examinations logistics including distribution of examination materials and maintenance of examination records.
• Perform any other clerical and administrative duties as may be assigned by the authority from time to time.

Academic & Professional Qualifications

• Applicants must hold a Diploma in Office Administration, Records and Archives Management, Business Management, Information Science, Business Administration (Office or Records Management Option), Diploma in Information Communication Technology, Office Administration & Management or an equivalent from a recognized institution.
• Proficiency in computer applications including MS Word, MS Excel, email communication, etc.
• A minimum of two (2) years of relevant work experience in a clerical, administrative, records management, or registry role, preferably in an academic setting, will be an added advantage.