Administrative Assistant II

Key Responsibilities

• Participate in development of departmental procedures and objectives to support the realization of the University’s mandate.
• Participate in development of procurement plan, budgets and work plans for the department to ensure operational efficiency.
• Participate and contribute in development of policies and strategies to achieve the objectives of the University.
• Provide secretariat services to relevant departmental and University committees.
• Coordinate workshops, conferences and seminars and compile reports and workshop proceedings.
• Collect, collate, analyze data and prepare reports for managing decisions to uphold quality assurance.
• Arrange for, coordinate meetings, record minutes and prepare relevant briefs for decision making.
• Implement and maintain quality management systems for efficiency and effectiveness.
• Interpret and implement policies and strategies at the department level to ensure quality assurance.
• Provide customer care support through timely response to queries to ensure customer satisfaction.
• Handle complaints and compliments in the department and provide feedback for continual improvement.
• Develop, maintain and update documents and records in the department for easy access.
• Participate in the preparation of graduation list.
• Participate in outreach activities including shows and exhibitions in fulfilling the University’s mandate.
• Participate in admission of new students.
• Perform any other duty as may be assigned from time to time.

Requirements for Appointment

• Bachelor’s Degree from a recognized institution.
• Computer literacy.
• Fulfil requirements of Chapter Six of Constitution of Kenya 2010.
• A Postgraduate qualification will be an added advantage.