Warehouse Sales & Marketing Representative

Key Responsibilities

• Identify and source B2B leads requiring inventory storage and fulfillment services through networking, prospecting, and cold calling.
• Follow up on leads quickly, managing sales turnaround times (TAT) from inquiry to contract.
• Conduct site surveys to determine storage profiles, calculate handling costs, and recommend unit dimensions.
• Guide prospects through the facility, highlighting security infrastructure, storage features, and promoting self-storage units.
• Schedule and conduct surveys and accurately calculate costs per job storage and handling.
• Partner with finance and warehouse managers to design custom pricing models for storage, handling, and freight.
• Negotiate prices, finalize terms, process sales agreements, and ensure timely payment collection.
• Drive revenue by cross-selling packing supplies and upselling insurance options for high-value goods.
• Maintain positive, long-term customer relationships to ensure high-quality service delivery and delightful customer experience.
• Brief clients and internal logistics teams before, during, and after physical inventory moves.
• Liaise with departments/branches/external stakeholders to coordinate successful inventory logistics and management.
• Report regularly on sales wins, pipeline progress, market challenges, and support needs.

Requirements and Skills

• Diploma or Bachelor’s degree in Business, Supply Chain, Logistics, or a related field.
• 2–5 years’ experience in B2B sales within logistics, freight forwarding, warehousing, or related services.
• Proven track record of meeting or exceeding sales targets.
• Proficiency in Warehouse Management Systems (WMS).
• Excellent communication, negotiation, presentation, and interpersonal skills.
• Strong customer focus with consultative selling and needs assessment capabilities.