The Rainforest Alliance is seeking a User Experience (UX) Engineer to visualize business processes into customer journeys, transforming them into wireframes, prototypes, and high-fidelity designs for development by engineering teams. Reporting to the Senior Manager, Product Architecture (Kenya), the successful candidate will provide mockups to enable clarification of requirements and business expectations using standard UX design tools and frameworks.
Responsibilities
Champion a customer-centric approach to design and development, advocating for user/customer engagement and empathy.
Ensure adoption of leading UX practices and UX processes.
Develop Graphical User Interface (GUI) for multiple applications-based customer journeys and business processes.
Develop customer journeys to inform UX strategies for different solutions.
Develop and validate different artefacts related to UX such: wire frames, screen flows.
Perform user research through qualitative enquiry, quantitative data analysis and user testing to capture user goals, needs and expectations.
Collaborate with important team members on the identification of UX opportunities and UX gaps in existing solutions.
Collaborate with Architects, Product Owners and Developers to implement designed solutions.
Requirements and Qualifications
BA/BSc/HND degree in a relevant field.
At least 3 years' experience in UX design in a busy software development organization/team.
Experience with UX for mobile (Android & Apple) applications and web platforms.
Visual, interaction, UX design and prototyping background.
Relevant experience in User Flows, Journey Mapping and conducting collaborative workshops.
Experience with at least one UX design and prototyping tool (Sketch, Figma, Adobe XD).
Experience with user stories, personas, customer journey mapping or service blueprints.
Experience working with Agile Frameworks e.g. Scrum or SAFE.
Fluency in English, both written and oral.
Experience in use of project management tools such as Jira, Microsoft Projects.
Benefits
Opportunities for professional growth and career development.
Remote working flexibility and flexible hybrid working environment.
Competitive salary package.
A favourable time‑off policy, including annual leave.
Wellbeing initiatives: Employee assistance programs, Wellbeing activities, and Sabbatical opportunities.
Interested and qualified candidates should apply online via the Rainforest Alliance recruitment portal by visiting: https://www.myjobmag.co.ke/apply-now/1208330
