The Technical Officer – E-Learning provides hands-on technical and operational support for the rollout, implementation, and day-to-day delivery of the country e-learning programme for Community Health Workers (CHWs) country programme’s health pillars. There are four vacancies for this role, with one position based in each of the following locations: Mombasa, Nairobi, Kisumu, and Meru.
Reporting to the Technical Advisor – E-learning and Workforce, this role facilitates the assessment, training and convening of ecosystem players to strengthen Community Health Workers (CHW). This role will also strengthen the Ministry of Health, training institutions, and other relevant public and private sector players’ capacity to strengthen the pipeline for youth and women’s livelihood in the health sector.
Key Responsibilities
Project Management and Programme Implementation
- Lead structured implementation of approved e-learning and CHW training activities across assigned counties in alignment with national programme workplans.
- Develop and maintain detailed county-level implementation plans, trackers, and milestone schedules.
- Coordinate roll-out of digital and blended training programmes for CHWs, ensuring alignment with programme timelines and county priorities.
- Manage multiple concurrent workstreams within assigned counties, prioritising competing demands while maintaining delivery standards.
- Maintain risk logs capturing operational, technical, and stipend-related risks, and escalate systemic issues to the Technical Advisor.
Training Roll-out and Capacity Building
- Support country and regional assessments to identify priority gaps in CHW training, employment, and entrepreneurship pathways within the health ecosystem to inform programme planning and resource allocation.
- Deploy and digitise approved curriculum, ensuring usability and alignment with community health and PHC priorities.
- Facilitate training-of-trainers (ToT) and digital orientation sessions at county and sub-county levels.
- Support learning institutions to deploy CHW training resources for CHWs at the county level.
- Support targeted capacity building efforts to strengthen recruitment and retention of women and youth as CHWs.
- Provide hands-on technical and operational support during training rollout activities.
Curriculum Digitization and Platform Administration
- Working with MoH, administer LMS user accounts, enrolments, and access controls across assigned counties.
- Support digitisation, adaptation, and continuous improvement of training curriculum.
- Work with content developers and programme teams to test modules, assessments, and multimedia functionality prior to learner deployment.
- Troubleshoot learner and trainer technical issues and escalate vendor-level challenges appropriately.
- Support the updating and maintaining course materials in line with approved revisions.
CHW Stipend Tracking and Payment Coordination
- Support counties in updating the of CHWs registries to enable eligible CHWs receive stipend payments based on verified training participation and activity status.
- Coordinate with County Health Management Teams and County Finance focal points to track the county’s stipend disbursement processes and timelines.
- Monitor performance-based stipend payment status at county level and reconcile payment records against eligible CHW registry.
- Identify delays, discrepancies, or documentation gaps affecting stipend processing and follow up proactively at county level.
- Escalate systemic payment bottlenecks or risks to the Technical Advisor for further engagement at higher governance levels.
- Maintain structured documentation of stipend tracking processes to support transparency, audit readiness, and CHW confidence.
Coordination and Partner/Stakeholder Engagement
- Build and maintain effective working relationships with CHWs, Sub-County and County Health Management Teams, and County Finance teams.
- Liaise with local government stakeholders supporting CHW stipend and workforce integration processes.
- Collaborate closely with MEL and programme teams to ensure alignment of training, employment tracking, and reporting requirements.
- Facilitate structured stakeholder convenings and coordination forums at county level.
Learner Monitoring, Employment Tracking and Reporting
- Track learner enrolment, course uptake, completion, and certification across assigned counties.
- Monitor CHW employment and career progression outcomes, including stipend activation and retention trends.
- Collaborating with Counties support electronic Community Health Information System (eCHIS) deployment, DQA and support supervision to enable performance-based stipends.
- Maintain accurate digital learning data aligned to MEL and donor reporting frameworks.
- Provide structured progress reports and dashboards to the Technical Advisor and country leadership.
Requirements and Qualifications
- Education: Bachelor’s degree in Community Health, Health Sciences, Public Health, International Development, or related fields.
- Experience: Four (4) to six (6) years of experience in social enterprise, international development, or mission-driven organisations.
- Digital Proficiency: Demonstrable experience in Learning Management Systems (LMS), digital learning systems, education technology, digital health platforms, or workforce development programmes.
- Capacity Building: Practical experience facilitating training, implementing curricula, and capacity building of health workforces.
- Stakeholder Management: Experience working with government institutions, accreditation bodies, or workforce regulatory frameworks is highly desirable.
- Health Systems: Exposure to CHW training, health workforce strengthening, or livelihood programming and understanding of CHW training or workforce development programmes.
- Inclusion: Exposure to gender-responsive or inclusive employment models.
- Legal: Must be a Kenya citizen, legal resident or possess work authorization documents.
Core Competencies
- Planning and Organizing: Setting priorities, establishing timelines, and leveraging resources.
- Entrepreneurial Mindset: Adaptive and flexible when implementation challenges arise.
- Personal Accountability: Taking ownership of commitments and following through reliably.
- Collaboration: Building trust through respectful communication and active listening.
- Service Orientation: Empathy and patience when supporting others.
- Integrity: Alignment with safeguarding, confidentiality, and data protection principles.
How to Apply
Interested and qualified candidates should apply online via the Amref Kenya recruitment portal. Visit Amref Kenya on jobs.smartrecruiters.com to complete your application.
