Position Summary
The Technical Advisor provides country-level technical leadership for the design, rollout, optimization, and governance of the programme’s e-learning projects supporting the Community Health Workers (CHWs) country programme. The role ensures that digital learning delivery is structured, scalable, and aligned to workforce development priorities. The position integrates platform implementation, learning quality assurance, data analytics, and stakeholder coordination to ensure that training translates into recognised certification and sustainable workforce integration pathways—including government engagement, partner-led models, and entrepreneurial opportunities where applicable.
Operating at the intersection of technology, pedagogy, and programme delivery, the Technical Advisor ensures that platform deployment, content integration, user support systems, and performance analytics are well-coordinated and responsive to evolving country realities. The role also oversees Project Officers and provides structured supervision, quality assurance, and performance guidance to ensure effective platform implementation and continuous improvement.
Key Responsibilities
Programme Delivery and Management
- Work with the Ministry of Health in the development, validation and approval of CHW curriculum.
- Lead country-level planning, coordination, and execution of the e-learning platform rollout aligned to CHW workforce development targets.
- Integrate digital learning delivery into overall programme workplans, ensuring alignment with training schedules, deployment targets, and government priorities.
- Monitor learner progression, course completion rates, and certification status to ensure training translates into recognised qualifications.
- Provide oversight for trained CHWs transition into tangible and compensable employment and pathways and entrepreneurial opportunities.
- Track and escalate bottlenecks affecting certification, onboarding, or compensation activation processes.
E-Learning Ecosystem and Operational Delivery Management
- Serve as the technical focal point for e-learning within the country programme, engaging government counterparts, training institutions, and regulatory bodies where required.
- Ensure platform outputs align with national standards, accreditation requirements, and workforce frameworks.
- Support coordination mechanisms that link course completion data with government HR or payroll systems where applicable.
- Contribute to structured dialogue with government partners to ensure sustainable integration of digital learning within public systems.
Platform and Technical Oversight
- Oversee integration of approved learning content into the digital platform, ensuring functionality, usability, and accessibility for CHWs.
- Oversee management and optimization of the e-learning platform to ensure reliability, accessibility, and user adoption.
- Ensure learning pathways are structured, logically sequenced, and aligned to competency development frameworks.
- Maintain quality assurance standards for uploaded content, assessments, multimedia elements, and learner tracking mechanisms.
- Support continuous refinement of user experience based on analytics, feedback, and programme needs.
- Manage vendor or service provider deliverables where applicable, ensuring adherence to contractual obligations and service level standards.
Project Management and Risk Governance
- Develop and manage structured implementation plans for platform deployment, upgrades, and scaling activities.
- Coordinate cross-functional inputs and manage timelines, risks, and deliverables.
- Maintain risk logs and mitigation strategies related to adoption, performance, or system continuity.
- Provide regular implementation updates to the Programme Manager with clear recommendations and corrective actions.
People and Performance
- Provide direct supervision and performance management to Technical Officers – E-Learning.
- Strengthen technical capacity within the e-learning team through structured coaching and performance feedback.
- Foster a culture of accountability, responsiveness, and solution-oriented problem-solving within the digital learning function.
Data, Performance and Continuous Improvement
- Analyse platform data, learner engagement metrics, completion trends, and performance indicators to inform programme decisions.
- Support update of the National CHW registry for training needs and completion of e-learning courses.
- Work with MEL to ensure digital data feeds into broader reporting frameworks.
- Identify opportunities to improve learner experience, adoption rates, and operational efficiency.
- Pilot enhancements responsibly while maintaining platform stability and governance standards.
Qualifications and Experience
- Education: Bachelor’s degree in Education, Human Resource Management, Public Health, International Development, or related fields.
- Certifications: PMP, PgMP, PRINCE2 Practitioner or equivalent. Change Management certification (PROSCI, CCMP) is an added advantage.
- Experience: Seven (7) to Nine (9) years of relevant experience, with at least three (3) years of supervisory experience managing technical teams.
- Technical Expertise: Demonstrable experience in Learning Management Systems (LMS), digital learning systems, ed-tech, or digital health platforms.
- Public Sector Integration: Experience working with government institutions, accreditation bodies, or workforce regulatory frameworks.
- Residency: Must be a Kenya citizen, legal resident or possess work authorization documents.
How to Apply
Interested and qualified candidates should apply online through the SmartRecruiters portal at Amref Kenya Career Portal.
