Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The Solution Consulting & Implementation Manager provides technical and process consulting to clinical laboratories regarding diagnostic systems and workflow optimization.
Key Responsibilities
Solution Consulting
- Provide technical consulting to clinical laboratories regarding diagnostic systems and process consulting for workflow optimization.
- Assess laboratory processes and identify opportunities for improved efficiency, automation, and performance.
- Develop tailored diagnostic solution proposals integrating instruments, software, and laboratory workflow improvements.
- Serve as a subject matter expert for diagnostic technologies and laboratory operations.
- Support commercial teams during solution design and technical discussions with customers.
Solution Implementation
- Lead the implementation and deployment of diagnostic solutions in laboratory environments.
- Coordinate installation, configuration, and validation of systems in collaboration with field service engineers, application specialists, and IT teams.
- Ensure that implemented solutions meet customer requirements and operational expectations.
- Support laboratories during system go-live and early operational phases.
Project Coordination
- Plan and coordinate implementation activities across multiple stakeholders.
- Define timelines, deliverables, and implementation milestones.
- Monitor project progress and ensure timely completion of implementation activities.
- Manage potential issues or risks during solution deployment.
Key Stakeholders
- Clinical laboratory managers and hospital stakeholders
- Sales and commercial teams
- Field service engineers
- Application specialists
- IT and middleware integration teams
- Regional or global support teams
Candidate Profile
- Education: Bachelor’s or Master’s degree in Biomedical Engineering, Medical Technology, Life Sciences, or related field.
- Experience: Previous professional experience in the In-Vitro Diagnostics (IVD), medical diagnostics, or clinical laboratory environment is required.
- Technical Knowledge: Strong knowledge of laboratory workflows and diagnostic systems.
- Professional Skills: Experience with solution implementation or technical consulting in healthcare environments.
- Communication: Excellent communication and stakeholder management skills.
- Certification: Certified process consulting is a requirement.
How to Apply
Interested and qualified candidates should apply online through the Roche careers portal: Apply here
