Site Lead - SSSL

Key Duties and Responsibilities

• Implement actions as directed to reduce or eliminate health and safety related risks.
• Ensure the team applies to the Safety Standards and relevant guidelines.
• Implement Behavioral Based Safety (BBS) program daily to confirm behaviors and processes are followed as specified.
• Report and investigate incidents within the workplace and respond to or escalate issues of noncompliance to safety regulations and procedures.
• Implement defined processes to ensure compliance with all relevant regulatory and local legal obligations.
• Communicate all relevant DPDHL policies to frontline employees and monitor their implementation on a regular basis.
• Implement the required security measures to protect the site premises, including the safety of personnel, DSC assets and of the customer's product for the required area.
• Adhere to the DSC 6 Steps security framework.
• Investigate all relevant security risks and implement identified mitigation; where necessary, propose mitigation options to your line manager for agreement.
• Implement and supervise the adherence of up-to-date processes, work instructions, standard operating procedures and associated forms to achieve prescribed outputs.
• Continuously contribute to the improvement of procedures to better achieve the prescribed outputs.
• Regularly update the operational training matrix / plan as required.
• Implement the CAPA process, particularly for critical nonconformities, with identified actions taken to prevent recurrence and avoid cost of non-quality.
• Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions.
• Investigate the risk of business disruptions and implement identified mitigation.
• Adhere to customer requirements in line with DPDHL policy.
• Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan.
• Respond to or escalate customer issues within clear guidelines and recommend solutions.
• Support management implement continuous improvement activities.
• Suggest local changes affecting the work or team to line manager to further support continuous improvement.
• Support management with resource planning and management (e.g. implement agreed processes to review performance, monitor absence and sickness).
• Process forecasted volume via the RPM system and align with resource plans.
• Identify and escalate training and qualification gaps and conduct induction and technical training for the team.
• Participates in regular operation reviews and conducts regular colleague briefings via the use of Performance Dialogue boards.
• Within the context of responsibilities set by management, assign tasks, monitor performance and support the team daily.
• Implement feedback channels for employees (e.g. daily briefing sessions, EOS) to enable active contribution to the development of the site.
• Supervise the use of infrastructure and inspect working conditions to the required standard.
• Supervise day-to-day performance, including achievement of agreed customer KPIs and internal KPIs.
• Track month-by-month budget expenditure in area of responsibility.
• Support the recruitment, appraisal and disciplinary / exit processes.
• Conduct performance reviews and coaching with all direct reports.
• Implement site plans and Site Development Plan identified actions.
• Engage in First-Choice tools and continuous improvement activities.
• Support the environmental agenda to increase efficiency.
• Implement, conduct and coach Coordinators to conduct Gemba Walks and Performance Dialogues.
• Maintain frequent presence on the floor to supervise core activities and resolve tactical issues.
• Implement established local recognition procedures (e.g. Respect & Results).
• Participate in CSR (Corporate Social Responsibility) activities.
• Support the succession plan and talent agenda at the site.

Qualifications and Requirements

• Relevant University degree in Supply Chain Management/Purchasing, or Project Management.
• Logistics/Warehouse Operations Experience of 6 years.
• Finance & Budget Management experience (2 yrs).
• Microsoft office proficiency.
• Strong analytical & problem-solving skills, Innovative & creativity.
• Business and Commercial Acumen.
• Experience in warehousing/logistics / FMCG environment.
• Excellent communication skills (verbal and written).
• Well-organized individual and results-oriented.

How to Apply

Interested and qualified candidates should go to DHL on careers.dhl.com to apply online.