Service Delivery Coordinator – Wireline/TCP Services
Nairobi
Posted 20 April, 2026
Deadline 04 May, 2026
EngineeringFull-TimeMid-level(3-5 yrs)
Job Description
As the Service Coordinator, you will ensure flawless execution, on-time delivery and contract adherence. You will ensure that Baker Hughes maximizes its short- and long-term revenue and profit opportunities. You will coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.
Key Responsibilities
Protecting the health and safety of our personnel and the environment.
Managing Tubing conveyed Perforation(TCP) operation onshore and maintenance team, job planning, client technical meetings and workshop set up.
Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
Share TCP experience with low experience team members and grow them to leadership positions in the future.
Coordinating and monitor all job activities as outlined in MTJC across organizational boundaries.
Being the primary contact for client for job preparation, execution and close out, and as such, will manage the relationship to ensure business success for Baker Hughes.
Being familiar with the assigned client’s process for MOC / escalation to ensure the proper process is followed when there is risk of not achieving the clients' objectives.
Being responsible for prompt escalation of issues that can impact service delivery.
Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash.
Requirements and Qualifications
A bachelor's degree in a relevant engineering or technical discipline.
At least 5 years' experience in wireline service.
Capable of Running TCP and Logging operations.
Capable of setting up Wireline base in remote areas for TCP.
Experience in a supervisory role.
Technical knowledge and engineering understanding of TCP.
To apply for this position, visit the Baker Hughes application portal at https://www.myjobmag.co.ke/apply-now/1207815. This will redirect you to the official Baker Hughes Workday recruitment site. Ensure you have your CV and relevant certificates ready for upload.
