Stan Consulting Group Limited is seeking a dedicated and result-oriented Sales Officer to identify, develop, and maintain client relationships, grow the customer base, cross-sell banking and financial products, and ensure optimal customer satisfaction.
Key Duties & Responsibilities
Identify, develop, and maintain relationships with new and existing clients to grow the bank's customer base.
Promote and cross-sell the bank's products and services, including loans, deposits, and investment solutions.
Conduct market research to identify emerging trends, new opportunities, and competitive positioning.
Prepare and deliver business proposals, presentations, and pitches to potential clients.
Evaluate clients' financial needs and provide appropriate banking solutions.
Meet or exceed set business growth and revenue targets.
Maintain high levels of customer satisfaction through proactive service and effective follow-up.
Monitor and manage client accounts to ensure compliance with bank policies and regulatory requirements.
Collaborate with internal departments (Credit, Operations, Risk, etc.) to ensure seamless client onboarding and service delivery.
Track, analyze, and report on sales performance, pipeline activities, and market developments.
Continuously improve knowledge of financial products, market dynamics, and industry best practices.
Qualifications & Skills Required
Bachelor’s Degree in Business, Finance, Marketing, Economics, or a related field.
2–4 years’ experience in business development, relationship management, or sales within the banking or financial sector.
Proven track record of meeting or exceeding business targets.
Knowledge of banking regulations, compliance, and risk management principles.
Understanding of banking products, lending, and financial solutions.
Strong understanding of SME, retail, or corporate banking markets.
Customer service excellence and problem-solving orientation.
Team collaboration and coordination skills.
Ability to work independently and meet sales targets.
Proficiency in MS Office Suite and CRM software.
Strategic thinking and market analysis capability.
Proven sales, negotiation, and client relationship management skills.
