The Head of Sales (Country Manager) will drive overall sales performance, profitability, and market growth across all branches. The role is responsible for developing and executing sales strategies, leading branch teams, optimizing stock movement, and ensuring operational excellence in line with the company’s vision.
Key Responsibilities
Sales Strategy & Revenue Growth: Develop and implement countrywide sales strategies to achieve revenue targets.
Branch Performance Management: Oversee performance of all branches and ensure alignment with company goals.
Team Leadership & Development: Lead, coach, and mentor Branch Managers and sales teams.
Inventory & Stock Management: Ensure optimal stock levels across all branches.
Customer Experience & Brand Growth: Ensure excellent customer service standards across all branches.
Financial Management: Monitor sales performance against budgets and forecasts.
Reporting & Communication: Prepare and present sales performance reports to directors.
Compliance & Operations: Ensure adherence to company policies, procedures, and standards.
Key Performance Indicators (KPIs)
Sales growth (monthly, quarterly, annually)
Branch performance improvement
Stock turnover rate
Reduction in aged stock
Customer satisfaction scores
Staff productivity and retention
Profit margins
Qualifications & Experience
Bachelor’s degree in Business, Sales, Marketing, or related field.
Minimum 8-10 years’ experience in retail sales management (fashion industry preferred).
Proven track record in managing multiple branches or regions.
Strong leadership and team management skills.
How to Apply
Interested candidates should submit their Updated CV and cover letter to jobs@citywalk.co.ke. Kindly indicate “HEAD OF SALES – COUNTRY MANAGER” in the subject line.
How to Apply
Interested candidates should submit their Updated CV and cover letter to jobs@citywalk.co.ke. Kindly indicate “HEAD OF SALES – COUNTRY MANAGER” in the subject line.
