The Sales Manager is responsible for driving revenue growth by identifying new business opportunities, managing key client relationships, and executing strategic sales initiatives aligned with the hotel’s commercial objectives. This role requires a proactive professional capable of securing business across corporate, MICE, and leisure segments while maintaining high levels of client satisfaction.
Key Responsibilities
Proactively identify and secure new business across corporate, MICE (Meetings, Incentives, Conferences, Exhibitions), and leisure segments.
Develop and implement sales strategies to achieve and exceed revenue targets.
Conduct sales calls, site inspections, and client presentations.
Participate in trade shows, networking events, and industry forums.
Build and maintain strong relationships with key corporate accounts, travel agents, and event planners.
Negotiate contracts, rates, and agreements in line with hotel policies.
Ensure high levels of client satisfaction and repeat business.
Work closely with Revenue Management to ensure pricing strategies are competitive and aligned with market demand.
Monitor market trends, competitor activity, and industry developments.
Prepare accurate sales forecasts and reports.
Liaise with Reservations, Front Office, and F&B teams to ensure seamless service delivery.
Coordinate with the Events/Conference team to ensure successful execution of group bookings and functions.
Support marketing campaigns and promotional activities.
Qualifications and Requirements
Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
Minimum 3–5 years’ experience in hotel sales.
Strong understanding of the local and international hospitality market.
Experience with CRM systems and sales reporting tools.
How to Apply
Interested and qualified candidates should apply by visiting the Pullman Hotels & Resorts application portal on SmartRecruiters via this link.
How to Apply
Interested and qualified candidates should apply online by visiting the following link: https://www.myjobmag.co.ke/apply-now/1180219. This will redirect you to the application portal on jobs.smartrecruiters.com.